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End-to-end responsibility for the customer journey in support and service, from the initial inquiry through routing and processing to resolution and structured feedback collection...

Responsibility for our knowledge management system, from selection and configuration through rollout and sustainable adoption in the relevant teams...

Own the end-to-end incident process:Map, document, and continuously improve the full customer incident lifecycle — from the first inbound signal through intake, triage, escalation, resolution, and customer communication, ensuring a seamless experience at every step....

Plan and manage change and enablement initiatives to effectively drive the transformation of support, service delivery, and IT operations teams across the organization...

• Lead and manage international research programs across AI, Data Science, Simulation, Processes, and Quantum Computing.
• Build and run multi-partner research consortia with world-leading universities, tech networks, and public funding agencies.

• Ownership and evolution of Cypress and TypeScript end-to-end automation framework
• Integration of automated test suites into CI/CD pipelines
• Research and implementation of load and performance testing strategies
• Application of AI-assisted tools for test generation and failure triage

• Research and evaluate AI and automation solutions and share your findings with the team
• Support reporting functions by assisting in report creation and data visualization
• Support customer master data harmonization by identifying inconsistencies and data preparation

• Test activities within ORBIS
• Development of test strategies
• Design of test scenarios and test configurations
• Implementation/Support of automated tests
• Execution of tests (integration and system testing, regression)
• Continuous development of test and verification methods

• Frequently communicate with various stakeholders of all levels.
• Execution and review of the Information Security (IS) Controls Framework monitoring process, ensuring comprehensive coverage of cloud infrastructure and AI/ML deployments.

Shape the Vision: Shape and execute an AI-first strategy for digital service, closely collaborating with global Customer Care and Field Service leaders to transform operations....

Führung & Team-Leadership: Fachliche und disziplinarische Leitung des Reservierungsteams, inklusive Einarbeitung, fortlaufendem Coaching, kapazitätsorientierter Arbeitsverteilung und Förderung einer lösungsorientierten Servicekultur....

Your journey begins in our ASec team as part of the Early Career Group (ECG), where you contribute to the structuring and execution of securitisation transactions for leading European corporates, financial institutions and asset originators across a variety of asset classes. Thereafter, you have...

Why now? The energy market is experiencing the biggest upheaval in 50 years. We no longer manage electricity, we make it intelligent. RABOT is growing at triple-digit rates – and with our B2B business, so is the demand for excellent service. Behind the conclusion of the contract, a separate service...

• Bestellungen und Dienstpläne organisieren
• Speisekarten erstellen
• Stellvertretung des Küchenchefs bei dessen Abwesenheit
• Aus- und Weiterbildung der Mitarbeiter
• Überwachung der Posten für einen reibungslosen Ablauf
• Vermittlung bei Problemen
• Anordnungen des Küchenchefs weiterleiten und ausführen

Lead the design, maintenance, and continuous improvement of the ILAAP framework, ensuring it accurately reflects the firm's liquidity adequacy and risk appetite....

[Head Gardener] We are seeking a highly experienced and dedicated Head Gardener to help shape this garden through its formative years. The ideal candidate brings deep horticultural expertise, a strong design sensibility, and proven leadership — alongside a genuine passion for cultivating a garden...

• Define the quality requirements for power modules to achieve a reliable and durable design till manufacturing
• Represent the Quality Management for Power Modules within the development team

• Represent the Quality Management for Power Modules within the development team
• Correlate the failure mechanisms on power modules, equipped with SiC and GaN, with reliability measures to be implemented into the product quality

• Contribute to pioneering technical advances to the field of foundation models on structured data, as well as exploring world models for solving business problems.
• Define the data, training, and experimentation environment to enable scalable access to data and compute.

Information Security & Data Privacy Manager Level of employment: 100% Working place: Allschwil and Home- Office For 26 years, Medgate has been bringing doctors directly to patients 24/7 thanks to telemedicine. At Medgate Switzerland, more than 300 motivated employees - including over 130...