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• Establishing and achieving quality and guest satisfaction goals
• Helping guests with their requests and complaints while maintaining a high level of guest satisfaction
• Analysing guest insights to identify and meet customer expectations and build on guest loyalty

• Create and manage digital assets in Censhare and Frontify for product launches and maintain the asset library
• Create and update feature stories, images and videos in Censhare

  MEDIA & INSIGHTS SPECIALIST Carglass® is the market leader in vehicle glass repair and replacement and in the calibration of advanced driver assistance systems, both globally and in Switzerland. We make a difference for our customers when they need help with their vehicle, either at one of our 29...

• analyze and capture customer requirements, ensuring a clear understanding of ITSM needs
• design and implement custom workflows in BMC Helix ITSM, including process automation
• develop, debug and optimize ITSM solutions, including incident, problem, change, and service request management

Lead, coordinate and drive the overall contractual KPI deliverables for Military Treatment Facilities (MTF), engagement, coordination of collaboration across all client and TOP stakeholders, securing access to care, contractual provider availability and network services, medical records...

• Design and build backend services in that handle high-throughput, low-latency messaging traffic
• Work on core infrastructure: message queues, delivery guarantees, connection handling, and storage layers
• Debug and optimize systems under real production load, not just in benchmarks

• Design and build backend services in that handle high-throughput, low-latency messaging traffic
• Work on core infrastructure: message queues, delivery guarantees, connection handling, and storage layers
• Debug and optimize systems under real production load, not just in benchmarks

• Perform functional validation and hardware/software integration testing
• Develop, maintain, and execute test scripts, including debugging and root-cause analysis
• Plan and execute functional tests, including the definition of test specifications and requirements traceability

• Contribute to national and international R&D projects focused on developing advanced space technologies beyond the current state of the art
• Design and develop digital and analog electronic circuits for space applications, with a focus on high-speed digital interfaces

• Develop, define, and execute electrical test procedures for the verification and validation of electronic units
• Design and develop test hardware to support unit-level verification and qualification activities

• Perform functional validation, hardware-software integration testing, test script development, debugging, and issue resolution
• Contribute to functional test engineering activities, including test specification development, requirements traceability, and verification processes

• Leading cross-functional transformation initiatives supporting Customer Care strategic priorities
• Driving end-to-end transformation projects from opportunity identification through implementation and benefit realization

• Defining and implementing group-wide HSE standards and strengthening a behavior-based safety culture
• Managing the group HSE audit program and incident investigation methodology
• Driving process safety and ATEX management across manufacturing sites

• Develop and specify cryptographic communication protocols
• Design cryptographic systems, such as key management and multi-device synchronization
• Lead Threema's migration to quantum-safe cryptography, together with the cryptography researchers at IBM Research

• Design new protocol features and extensions, such as multi-device sync, group messaging and calls, and write the specifications for them.
• Implement protocol logic in and review implementations across our Android, iOS, desktop and web clients.

• Develop and specify cryptographic communication protocols
• Design cryptographic systems, such as key management and multi-device synchronization
• Lead Threema's migration to quantum-safe cryptography, together with the cryptography researchers at IBM Research

• Design new protocol features and extensions, such as multi-device sync, group messaging and calls, and write the specifications for them.
• Implement protocol logic in and review implementations across our Android, iOS, desktop and web clients.

You own line management for a distributed team of Machine Learning Engineers and Data Scientists - running regular 1:1s, setting development goals, and driving performance reviews and career growth....

• Lead and support after-sales projects across the company's product portfolio, covering new service launches, new product ranges and process optimization initiatives
• Contribute to the development and continuous improvement of service processes, documentation and systems

Monitoring channel performance and driving improvement actions across both frontline and supporting functions, ensuring that teams consistently deliver strong results and adapt quickly to challenges...