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• Felügyeled és támogatod az ügyfélszolgálati működéshez kapcsolódó kritikus rendszerek (pl. VCC Live, DMS One, SAP, Salesforce, Huszár) stabil működését.
• Kezeled és koordinálod a komplex, magas üzleti hatású technikai incidenseket a probléma felismerésétől a megoldásig.

• Technical consultation and client education
• Creation of feasible delivery plans for on-time, on-budget, and high-quality project implementations
• Design and implementation of high-performing, maintainable, and secure software aligned with industry best practices and company capabilities

• Perform accounting processes in scope for the respective country and/or region like month end, reconciliations, fixed assets accounting etc.
• Regular engagement with country teams and shared services on inputs and outputs for the completion of common processes

• Complete invoice generation and validation in line with contract terms and pricing
• Supervise and resolve billing errors, discrepancies, and exceptions
• Manage billing blocks and support release activities in SAP where required
• Perform billing corrections including rebilling and data adjustments

• Assist the team members with ad-hoc administrative tasks
• Consolidtaion of Excel-based information
• Maintain databases and perform updates as necessary to ensure accuracy
• Update and possibly improve Existing reports to support decision-making

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

• Maintain customer and material master database
• Enter customer orders and follow them up
• Manage customer requests and queries
• Logging, assigning and tracking the progress of complaints & claims from receipt to completion

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

Monitors CSR’s performance on a daily basis, by taping, listening to, reviewing and evaluating calls...

• In-charge of visual merchandising of the store in accordance with the guidelines and promote new lines effectively
• Implementing the visual activities of the store in a daily/weekly and seasonal manner

• Designing scalable solutions
• Building modern user interfaces
• Developing high-performance backend services
• Writing automated tests
• Working with SQL and NoSQL databases
• Contributing across the entire software development lifecycle

Complete day to day customer service-related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service function core values....

• ServiceNow megoldások tervezése a jelenlegi és jövőbeli projektek üzleti, funkcionális és megfelelőségi követelményeinek megfelelően
• Szoros együttműködés a Scrum csapattal a backlog elemek átdolgozása, a követelmények tisztázása és pontos becslések készítése érdekében

• Planning and overseeing all phases of projects including discovery, development, testing, deployment, and handover
• Managing scope, priorities, milestones, dependencies, resources, quality, timelines, and budgets
• Maintaining clear and timely communication with clients and internal teams

• Drive product features end-to-end with sleek, responsive UI improvements and seamless backend integration
• Leverage agentic coding assistants and AI workflows to accelerate delivery and automate engineering tasks

• Szerver infrastruktúra üzemeltetése és fejlesztése
• Virtualizációs környezetek kezelése
• Mentési rendszerek felügyelete és rendszeres ellenőrzése
• Infrastruktúra tervezése, fejlesztése, erőforrás optimalizálás, dokumentálása
• Hálózati és rendszer oldali hibák elemzése és elhárítása

Interact with customers / stakeholders in a professional, friendly and efficient manner and raise concerns about meeting service levels or deadlines...

• Leading multiple site-based capital and improvement projects, ensuring delivery against scope, timeline, budget and safety requirements.
• Developing project plans, schedules, cost estimates and business cases to support investment decisions and project approvals.

• Lead the evolution of design system with scalable components, patterns, and guidelines
• Partner with Product Managers, Engineers, Content Designers, and Brand Designers to deliver intuitive, user-centred experiences
• Influence product strategy through research, insights, and design thinking

• Design, build, and deploy production-grade agentic AI and automation solutions that collect, validate, and quality-assure data at scale
• Engineer multi-agent orchestrations, data pipelines, MCP integrations, and API connections that power autonomous, end-to-end data workflows