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• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Kollégák napi segítése a használt rendszerekben, kérdések kezelése
• Egyszerűbb beállítások, paraméterezések, jogosultságok kezelése a hatáskörön belül
• Rövid belső leírások / “hogyan csináld” jegyzetek készítése, visszatérő hibák gyűjtése

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Azure Container Apps környezetek kialakítása, konfigurálása és üzemeltetése – ez a szerep magja.
• IaC-alapú infrastruktúra tervezése és fejlesztése Bicep-pel és Terraformmal.
• CI/CD pipeline-ok építése, karbantartása és optimalizálása Azure DevOps-ban.

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Conduct initial data interpretation and verify report accuracy against acceptance criteria
• Define statistical methods for data analysis and ensure adherence to protocols
• Utilize statistical tools to generate data graphs and interpret results

• Lead, coach, and motivate the success team to meet and exceed service targets.
• Act as the first point of escalation for agents and customers, resolving issues quickly and effectively.
• Monitor performance, identify training needs, and foster continuous improvement.

What awaits you? •Work environment – you work at the Communication Center located within the BMW Group Plant Debrecen, in a modern, digitalized, open office-style environment, together with other office employees and your direct teammates. The Communication Center is a state-of-the-art office space...

• Új ügyfelek kutatása, potenciális partnerek azonosítása (lead generálás)
• Ügyfelek telefonos felkeresése - hideghívás
• A cégcsoport termékeinek/szolgáltatásainak bemutatása
• Adminisztráció és meeting időpont egyeztetés
• CRM rendszer napi szintű használata

Actively participate in developing marketing strategies, proactively bringing new ideas, campaign concepts, and improvement suggestions to the table. Coordinate execution and ensure adherence to campaign schedules....

• Elszámolás – Partner adat begyűjtés
• Bejelentés (diák)
• Üzemorvos
• Szakmai gyakorlat
• Scannelés
• Szerződéskezelés
• Adatrögzítés (dig + papír)
• Reklamációkezelés
• Igazolások kiadása
• Központi telefon kezelése
• Központi email kezelése
• Diákstátusz ellenőrzés

• Marketingkampányok tervezése, kommunikációs irányok és kampányüzenetek kialakítása
• Magyar és angol nyelvű marketingtartalmak készítése és összehangolása különböző csatornákon
• Hírlevelek, közösségimédia- és HTML-alapú webshopos tartalmak tervezése, megírása és menedzselése

•Excel database reading and creation, basic analyzation •Dedicated website usage for claim follow-up, understanding the reason of claim, and partial fulfillment. •Very basic logistics understanding, to know the steps how goods leaving our warehouse (WH) •Camera system handling, recognizing mistakes...