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• Leadership and coaching of a German-speaking Customer Operations team based in Budapest
• Operational escalation point for complex customer and order-related issues
• Monitoring of operational performance, KPIs and service levels with continuous improvement

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards

• Drive sales of SecureLoad solutions to shipowners, operators, technical managers, commercial managers, shipyards and other maritime organisations across Europe
• Develop and manage a structured sales pipeline covering qualified leads, product demonstrations, proposals, negotiations and confirmed orders

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

IT & BUSINESS SOLUTIONS MANAGER...

Staff Frontend Engineer (f|m|d) | (80-100%) | Hybrid working model | Zurich Company Description Welcome to SMG Swiss Marketplace Group! SMG is a pioneering network of online marketplaces and a leading European digital company that simplifies people’s lives with forward-looking products. We operate...

Providing exceptional customer service to external customers and internal stakeholders across export order management, logistics coordination, shipping administration, quotations, and master data maintenance...

• Leadership, coaching, development and inspiration of an international team of Tender Specialists across multiple European countries
• Fostering a high-performance culture focused on collaboration, quality, accountability and continuous improvement

Pályakezdő fejlesztőt keresünk, aki nyitott az AI és automatizáció világára, és szívesen dolgozna valós üzleti problémák megoldásán. Nem elvárás, hogy minden technológiát magabiztosan ismerj már az elején, de fontos, hogy legyen programozási alapod, érdeklődj a modern fejlesztési eszközök iránt, és...

• Act as the first point of contact for leisure FIT and group inquiries via phone and email, ensuring prompt and professional responses
• Support sales conversion by qualifying client needs and assisting with proposals, RFPs, and site inspections

Support the business of the Investment Banking Division...

• Design, development, and operation of data-driven PMO reporting and process solutions using Microsoft Power Platform, Python, and cloud technologies
• Integration and harmonization of data from different systems related to planning, reporting, and project management

• Acting as first point of contact for customers and providing efficient solutions to their issues
• Dealing with queries mainly via email and phone regarding Business to Business (B2B)
• Dispatching emails to the appropriate internal departments in a timely manner

• Üzleti folyamatok automatizálása n8n-ben és/vagy Make-ben
• AI workflow-k készítése (OpenAI, Claude, Gemini stb.)
• API integrációk fejlesztése
• webhookok, REST API-k használata
• Python scriptek készítése az automatizmusok támogatására
• adatfeldolgozás (JSON, XML, CSV)
• különböző rendszerek összekötése

IT Project Leadership & Innovation: Manage international, high-impact IT projects with standardized methodologies to create a significant impact....

• Administer and manage the customer service tool landscape, with a strong focus on Zendesk, ensuring smooth daily operations, system stability, and secure user access management
• Drive the ongoing development and optimization of CRM systems through AI integration, automation, and process improvements

Client Relations Manager At NEOVIVA, we believe that recovery is a journey best taken with dignity, skill, and genuine human connection. As a premium Private Recovery Clinic specialising in addiction and affective disorders, our mission is to help English-speaking clients from Switzerland and...

Responsible for building out the robust regional IT infrastructure and promoting a high-performing service delivery culture providing excellent IT support and service solutions based on the clear understanding of the company's global IT strategy...

• Egészségügyi informatikai projektek operatív támogatása és koordinációja
• Ügyfél- és partnerkapcsolatok menedzselése
• Üzletfejlesztési lehetőségek feltérképezése és támogatása
• Szakmai, kereskedelmi és pályázati anyagok összeállítása
• Együttműködés a fejlesztői, termék- és üzleti csapatokkal

Own the Pipeline & Sales Cycle from prospecting to close: including discovery, business value development & discussions, negotiation, and contract execution. Articulate value and ROI clearly through data-driven storytelling and consultative selling....