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• Identify, set up and plan projects with the Global Key Accounts, including timelines and resource coordination
• Manage project execution and ensure smooth cross-functional collaboration across internal teams
• Track and document project progress and proactively follow up on open topics

• Lead, coach, and develop a team of Retention Sales Specialists to consistently achieve renewal and retention targets
• Own renewal outcomes across your team's portfolio, ensuring strong forecast accuracy and disciplined pipeline management

Own a capability area. Take full product ownership of a defined slice of the programme — for example a set of high-volume client journeys or an agent-facing capability — including its roadmap, delivery and outcomes....

Lead, mentor, and align a rapidly growing internal team (currently 8) and an external 5-agent call center partner to operate as one unified, high-performing unit....

You identify and map the current logistics landscape within assigned business areas in close collaboration with operational stakeholders, focusing on Activity, Cost and Quality across all logistics segments (Warehouse, Air, Ocean, Road and Parcels)....

Assist in managing competing executive time, focus, and priorities in line with strategic objectives and short-term goals and objectives, assessing any shift in priorities as appropriate through the following:...

• Design, develop, and implement high-quality fullstack solutions for customer projects
• Work directly with customers to understand business requirements and translate them into technical solutions
• Develop scalable backend services and modern frontend applications

• Lead the design, maintenance, and continuous improvement of the
• ILAAP framework
• , ensuring it accurately reflects the firm's liquidity adequacy and risk appetite.

Devise menus and cater for all official events at the Ambassador’s Residence and the Mission, including breakfasts, lunches, dinners, receptions and informal events, preparing food in line with the objectives and budget of each event or occasion;...

• Steering of SAP template rollouts in new markets from As-is analysis to the end of the hypercare phase (workpackage lead)
• Steering operational support and stabilization of already live markets.
• Line function projects management and cross functional coordination with IT and internal stakeholders