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• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution

• Partnership with GBS Operations leadership and Global Process Owners to prioritize digital initiatives
• Oversight of digitalization efforts for SSC workstreams (R2R, P2P, Customer Care, O2C)
• Partnership with Global Process Owners to drive development pipeline for workstreams

• Content ownership of process documentation, SOPs, and knowledge-base articles for Merchant Operations workflows
• Training design and delivery of onboarding and upskilling programmes for internal operations teams and external BPO agents

• Respond efficiently and effectively to all customers' enquiries within given timescales
• Develop and maintain a full technical knowledge of the client's products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

• Supporting and consulting our product lines in implementing required product and solution security practices
• Acting as the primary security point of contact for product teams during development, project execution, and service operations

• Build and improve the WebRTC media pipeline across web, desktop and mobile clients, including audio, video, screen sharing and data channels.
• Develop and scale our Selective Forwarding Unit (SFU) and signaling services to support large meetings, webinars and breakout rooms.

As the Data Center Engineering Operation (DCEO) Chief Engineer (CE), you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily...

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a...

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a...

Lead and develop the cybersecurity engineers’ team responsible for the design and deployment of security solutions and design, deploy, support data leakage security controls....

• Drive deployment of large scale SAP S4 project
• Responsible for areas in and around Asset Accounting, CAPEX & Lease Accounting
• Implementation of the E2E BPM strategy
• Delivery of solutions including processes, technology, and analytics
• Support global business acceptance for dedicated area

• Assessing employee expense claims against company policies, procedures, and external regulatory requirements
• Managing daily priorities and conducting expense audits
• Maintaining productive working relationships with stakeholders

• Design, operation and further development of OpenStack-based services on the T Cloud Public Platform in the network area
• Planning and driving automation using common automation frameworks
• Further development of the physical and virtual network architecture taking IT security aspects into account

As Director of Brand & Marketing, you will have overall responsibility for the Badrutt's Palace brand and marketing across all touchpoints, including the hotel, restaurants, bars, spa, retail, and events....

As a working student you will take part in engagements for enterprise customers and contribute to internal initiatives towards customers, including planning and reporting. In each customer engagement, working students will be part of an exceptional team that focuses on developing the best offerings...

Own our global pricing & packaging strategy – Define the long-term pricing architecture across our portfolio and lead the evolution from seat-based licensing to hybrid usage- and outcome-based models....

Drive and manage Product P&L performance and give an outlook to the management with a focus on agreed KPIs. Create special KPI reports (Net Margin by Model, SMS, Inventory) and discuss the outcome with related Sales / Marketing Departments. Providing insights and commentary to the management....

• Advise on strategic tax matters across multiple European jurisdictions
• Support business growth initiatives, acquisitions, integrations, and restructuring projects
• Corporate Income Tax (CIT)
• Trade Tax
• Transfer Pricing (including financial transactions and transfer pricing)
• VAT for financial services

• Executing system data maintenance and administrative activities in Cornerstone and relevant learning management systems
• Providing non-systems related learning process support

• Take the lead in high-impact SAP projects, with focus on SAP Cloud ERP transformation journeys from initial idea to successful go-live
• Own the full project lifecycle: scope, timeline, budget, risks and quality – and keep everything on track