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• Providing first-line technical support for software, hardware and network-related issues.
• Logging, tracking and resolving incidents and service requests.
• Troubleshooting technical problems and escalating more complex cases when required.
• Following up with users to ensure successful resolution.

• Participation in design, POCs and development of complex tasks
• Ensuring high-quality delivery by developers
• Collaboration with architects to align and implement architecture direction
• Alignment with other tech leads to ensure technical consistency

• Participation in design, POCs and development of complex tasks
• Ensuring high-quality delivery by developers
• Collaboration with architects to align and implement architecture direction
• Alignment with other tech leads to ensure technical consistency

• Support VAT advisory work across EMEA under the guidance of senior VAT and tax colleagues
• Assist with analysis of VAT technical matters including place of supply, tax points, taxable persons and activities, cross-border transactions, and supply chain flows

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• Monitor data across the firm using Aladdin’s Thresholds Reporting System
• Investigate data and prepare accurate reports (e.g., Major Shareholding, Net Short Selling, Takeover Panel) to regulators and companies within prescribed timelines

• Guide clients in using smart finance automation tools and help them get the most value out of the products
• Become a trusted point of contact by understanding customer needs and providing clear, practical solutions

• Design, build, and deploy production-grade agentic AI and automation solutions that collect, validate, and quality-assure data at scale
• Engineer multi-agent orchestrations, data pipelines, MCP integrations, and API connections that power autonomous, end-to-end data workflows

• Turning data science and AI experiments into production-ready, scalable solutions
• Developing and deploying Generative AI solutions including LLMs and Diffusion Models
• Designing and implementing data models and flows including ETL, embedding models and vector databases

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

Key Responsibilities Growth Strategy & Business Development  Develop and execute IAL's global marketing and growth strategy.  Identify and prioritize new growth opportunities across countries, industries, customer segments, services, and technologies.  Develop market-entry strategies for...

• Project management and execution of every stage of the project lifecycle including international projects in the NORAM and EMEA regions
• Project planning and coordination including development of detailed project plans, timelines, delivery schedules, risk assessments, and mitigation strategies

• Coordinating Lean improvement project portfolio.
• Coordinating the development of Lean Daily Management System. Organizing Lean Action WorkOuts for the different production areas and functions.
• Managing Lean improvement projects from define phase till implementation and follow-up.

• Development and customization of Microsoft Dynamics 365 applications using C#/.NET and Power Platform tools
• Building integrations between Dynamics 365 and Azure services such as Logic Apps and Functions

• Support standard costing processes and product cost calculations
• Assist with cost variance analysis and help identify the key drivers behind cost and profitability changes
• Support product margin, profitability, and P&L analysis

• Commercial contract review and negotiation
• Human resources legal support
• Legal guidance to cross-functional teams
• Collaboration on internal system and process optimization
• Supervision of outside counsel and legal support vendors
• Increase of internal customer support satisfaction

• Identification of partnership opportunities
• Development of new relationships to grow business and help company expansion
• Maintenance of existing business
• Critical thinking in planning to assure project success

• Learning the Gaming System and underlying business model/processes
• Providing high quality 3rd line technical support for iGaming System to Customer Support Team, Central Gaming, Partners and Engineers
• Participating in regular configurations of iGaming System

• Packing luggage (loading and unloading from trucks)
• Scanning Packages
• Sorting packages