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• Issuing reference letters adhering to quality standards and legal deadlines
• Managing reference letter tool and ticketing system to meet KPIs and SLAs
• Providing professional customer service and developing key stakeholder relationships
• Advising partners on adoption of new ways of working

Operations & Customer Support Coordinator Operations & Customer Support Coordinator (60-80%) Eaglenos is looking for a hands-on and well-organized Operations & Customer Support Coordinator to support our day-to-day activities in Horgen. As part of a small Swiss team, you will take care of a broad...

• Management of the full tender lifecycle including RFIs, RFQs, RFPs, and contract renewals
• Review of tender documentation to identify customer requirements, commercial risks, and submission timelines
• Preparation, coordination, and submission of accurate, compliant, and high-quality tender responses

• You continuously improve and scale our backend services
• You orchestrate and maintain our AWS infrastructure
• You maintain and develop our in-house CMS
• You work with the feeds of Opta (main data provider)
• You ship updates through our CI/CD pipelines using GitHub Actions

• Record and independently process customer inquiries regarding lithography products used at customer sites
• Perform simulations, analytical calculations and field data analysis and derive technical solution proposals from them
• Manage and coordinate internal escalations relating to customer issues

• Enhancement of process capability and production efficiency of existing cable pulling equipment
• Development, validation, and optimization of battery manufacturing processes
• Leadership of major fault maintenance and fault trend summarization
• Oversight of equipment digitalization initiatives

• Function as an integral part of the plant operating committee and the communications subject matter expert for the plant
• Lead the development and execution of multifaceted communications strategies for the plant involving storytelling, workforce engagement, events, signage and other methods

Recovery Counsellors 100% About us...

• Defining end-to-end architecture for new products and capabilities
• Developing future-state strategies and architecture blueprints
• Partnering with product teams, business stakeholders, architects, and technology-delivery teams to deliver scalable customer-experience solutions

• Single IT point of contact for GPO Purchasing and local purchasing stakeholders for the designated Purchasing platform(s)
• IT application lifecycle ownership of the Purchasing platform, including roadmap, releases, and technical debt management

• Take technical ownership for the Systems Engineering of a novel inspection and analysis tool for semiconductor wafers
• Lead system design, requirements definition, and architecture across mechanics, optics, electronics, software, controls, sensors, and infrastructure

• Lead the end-to-end sourcing process for EV hardware and accessories for commercial and internal customers
• Negotiate Master Service Agreements, Statements of Work, and Service-Level Agreements with favorable terms

• Conduct routine service visits and serve as the primary contact for assigned tunnel wash customers
• Inspect, maintain, and calibrate chemical application and dispensing systems

• Üzleti alkalmazások fejlesztése frontend- és backend-oldalon egyaránt
• Fejlesztési feladatok szakmai vezetése és megvalósítása
• Új technológiai megoldások és fejlesztési javaslatok beépítése különböző rendszerekbe
• Meglévő fejlesztések támogatása, hibák felderítése és javítása

• You act as a reliable first point of contact for our customers and prospects, answering general inquiries via email and phone.
• You resolve everyday customer inquiries efficiently and work closely with our Level 2 team to route more complex questions to the right experts.

• You act as the primary and reliable point of contact for our customers and prospects, handling inquiries via email and phone.
• You work closely with other departments to find quick, comprehensive solutions for more complex customer questions.

Analysis of warranty, connected-vehicle, diagnostic, and other quality data sources to identify emerging defect trends and potential quality escapes...

• Formulating objective functions and technical constraints for the optimisation of V1G and V2G charging strategies
• Integrating electrochemical battery models and battery ageing models into an optimisation framework

In this position, you will be responsible for the implementation of mixed-signal SoC ASICs with microcontroller architectures through to the digital layout....

• Strategic HR partnership to business operations leaders
• HR consulting and coaching on hiring, performance management, rewards, and organization design
• Enabling business change aligned to business objectives
• HR program advocacy and support for program rollouts