Customer support specialist állások, munkák

Acting as main point of contact between team and client to control processes and assist communication Liaison with clients and third parties such as landlords, tenants, and their agents to ensure uninterrupted use of client premises Sourcing of leases, documents, plans, and photographs from clients...

Customer Service Representative The customer service is the central information hub between customers, sales, technical, planning, production, logistics and finances. The customer service representative is responsible for providing exceptional and efficient service to customers by addressing...

Private Customer Support Expert (f/m/d) | 80-100% | Hybrid working model | Zürich Company Description Welcome to SMG Swiss Marketplace Group! SMG is a pioneering network of online marketplaces and a leading European digital company that simplifies people’s lives with forward-looking products. We...

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

Ügyfélfogadás: Iroda nyitás/zárás. Időben megérkezel, felkészülsz az ügyfélfogadásra, jelenléteddel biztosítod a folyamatos ügyfélkiszolgálást. Üzleti környezethez illő megjelenéseddel te képviseled az irodánkat....

• Providing excellent customer service following in-flight catering procedures and protocols;
• Following flight schedules and forecasts;
• Monitoring and communicating with the Executive Chef and ensuring that specifications are correctly executed according to customer's requirements.

IT Network Support At Kandou, we are redefining the economics of AI infrastructure. Our mission is to democratise AI by significantly reducing the Total Cost of Ownership (TCO) of hardware systems — a critical barrier to scalable adoption. Our proprietary MIMO-over-copper technology powers...

• Design, develop, test, deploy and maintain software in a thriving environment
• Manage individual project priorities and deliverables whilst working in a team who enjoy knowledge sharing sessions

Private Customer Support Expert | 80-100% | Hybrid working model | Zürich Company Description Welcome to SMG Swiss Marketplace Group! SMG is a pioneering network of online marketplaces and a leading European digital company that simplifies people’s lives with forward-looking products. We operate...

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

Jegyek nyomon követése az ITSM eszközben, intézkedések tervezése és végrehajtása Eszközök és perifériák cseréje Eszközök beállítása: laptopok, asztali számítógépek, okostelefonok, nyomtatók Tárgyalótermek, konferenciatermi rendszerek és telepített Teams-eszközök kezelése Helyi informatikai leltár...

Ticket administration Taking and managing calls in the Service Desk Providing User Support On-Site Providing User Support Remote Providing client-side support activities Managing inventory and related administrative tasks Administration of PBXs Support Mobile Devices Smartphone Participation in...

Troubleshooting and resolving advanced issues related to the iREMS software Providing advice and expert knowledge by email, chat, and web channels Working closely with Product Development and DevOps to diagnose problems and deliver solutions Liaising with the software development team Delivering...

• Install and configure computer hardware operating systems and applications
• Monitoring and maintaining computer systems and networks
• Troubleshooting concerning system and network problems, diagnosis and solving hardware/software errors
• Providing support including procedural documentation Supporting

• Responsible for order management during the whole process of order life cycle - order entering to JDE, checking the order
• Based on customer request checking the availability of the inventory
• Follow up with the customer
• Backorder reporting Processing the orders of consignment stock

Contribution to Customer Platform team for fraud prevention solution Delivery of high-quality NodeJS, TypeScript and React code with simplicity, performance, and scalability Design and implementation of client and database-related application features Maintenance and development in NodeJS,...

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....

Own the end-to-end incident process:Map, document, and continuously improve the full customer incident lifecycle — from the first inbound signal through intake, triage, escalation, resolution, and customer communication, ensuring a seamless experience at every step....

Office Management & Events: Du sorgst für einen reibungslosen Büroalltag (Büromaterial, Früchte, Post, Dienstleister), unterstützt bei Firmenevents und sorgst für eine angenehme Büroatmosphäre...

• Lead the Group Competence Center IT Support within Group IT Operations and build and manage an international, interdisciplinary team
• Drive the strategic and operational development of Group IT support
• Define and improve global standards, tools, and processes