Wise állások, munkák

Futár / Kiszállító munkatárs (Komárom, Győr ,Sopron,Mosonmagyaróvár) Dinamikusan fejlődő csapatunkba keresünk futár munkatársakat Komárom, Sopron és Mosonmagyaróvár térségébe online élelmiszer-rendelések kiszállítására. Feladatok Online bevásárlások pontos és szakszerű kiszállítása Kapcsolattartás...

• In TATA Consultancy Services (TCS) you can implement your language knowledge with native speakers in a dynamic working environment.
• Learn and have fun while you explore our uniquely diverse company culture with more than 90 different nationalities in our Hungarian branch office.

• Supporting Payment Operations teams and Global Product Operations teams in 7 locations globally
• Creating close, effective relationships with senior leads and their teams as a trusted People Partner

• Providing technical assistance and guidance to Wise's data engineering and machine learning community
• Taking ownership of difficult technical problems
• Participating in the vision for data engineering through documents and conversations
• Getting buy-in from stakeholders and leadership

• Cradle-to-grave ownership of customer enquiries and issues
• Management of dynamic workflow across different channels
• Creative diagnosis of complex issues
• Collaboration with KYC and Financial Crime teams
• Retention-focused customer interaction
• Education of customers on product usage

• Building a scalable and reusable platform for efficient operational processes
• Working closely with cross-functional teams to ensure smooth operation of tooling platform
• Standardising and enabling Servicing Operational processes via common abstractions and out of the box solutions

• Overseeing the month-end closing process for the Hold and Assets products
• Ensuring execution of financial closing tasks by various teams in an accurate and timely manner
• Identifying missing or insufficient processes and collaborating to find solutions

• Drive Site Strategy With Localised Data-Driven Action Plans
• Lead Through Mentoring and Growing Senior Team Leads
• Own Operational Excellence Across Quality, Cost, and Speed Metrics
• Act As Local Anchor Collaborating With Product, Workforce Management and Recruitment

• Building a global platform for mastering intricate behavioral patterns and associations between users from customer data
• Leading the creation of a global, scalable behavioral data store mapping good and bad actors into a comprehensive graph

• Design, development, and deployment of scalable, resilient, and high-performance components for the Wise Assistant
• Ownership of intent detection systems, contact processing pipelines, and routing logic connecting customers to automation solutions

• Review Partners’ Operating Environments To Deliver Training, Documentation, And Best Practices In Customer Support
• Develop Tailored Support Documentation And Lead Workshops To Map Out Support Models For New Partnerships

• Building, leading, and developing a team of AML Investigators
• Providing tools and training for team excellence
• Fostering a positive and inclusive work environment
• Measuring and improving team KPIs
• Initiating and supporting operational process changes

• Building and maintaining robust and scalable backend systems
• Tackling significant development tasks independently
• Contributing to project delivery
• Collaborating closely with the team on feature implementation and issue resolution
• Playing a key role in cross-team collaboration

• Leading a small, senior engineering team building production LLM systems
• Shaping the technical vision for AI at Wise including architecture, evaluation, and integration of latest research into production
• Partnering closely with embedded Data Science, PM, Analyst and Prompt Engineering functions

• Reviewing alerted accounts based on internal and external information
• Assessing actual payment activity and payment patterns
• Obtaining further supporting information to mitigate ML/TF concerns
• Requesting and analysing supporting documents

Futár / Kiszállító munkatárs (Komárom, Mosonmagyaróvár) Dinamikusan fejlődő csapatunkba keresünk futár munkatársakat Komárom és Mosonmagyaróvár térségébe online élelmiszer-rendelések kiszállítására. Feladatok Online bevásárlások pontos és szakszerű kiszállítása Kapcsolattartás a vásárlókkal A...

• Building infrastructure for FAQs, self-service pages, and chat platform as a primary support channel
• Enabling smarter customer interactions
• Automating solutions
• Helping other teams deliver better support experiences
• Delivering seamless, impactful solutions across all Wise platforms

• Development, implementation and execution of Wise’s Bank Account & Access Management (BAAM) framework
• Monitoring risks around bank accounts, user accesses and payment activities in a secure and SOX control environment
• Daily operations of BAAM

• Automation and streamlining of fraud investigation processes
• Improvement of tooling for fraud investigations
• Creation of seamless experience for agents and customers during fraud investigations
• Development of innovative solutions to tackle fraud

Leading change management for major Finance initiatives including Source-to-Pay (S2P) implementations, SOX-related control enhancements, and other Finance system and process changes with global impact...