Process manager állások, munkák

• Monitor and control IT project budgets from initial request through completion, ensuring financial adherence and transparency
• Develop and maintain KPIs and performance dashboards to evaluate departmental effectiveness and identify improvement opportunities

• Full coordination of the EAST projects (planning, execution, monitoring, and closure)
• Preparation and maintenance of project plans, schedules, and resource plans
• Ensuring effective collaboration between the involved departments

Requirement Gathering, Analysis and Impact Assessment: Gather business requirements and conduct thorough analysis. Understand the business goals fully and evaluate the impacts on the operating model and processes...

Own the end-to-end incident process:Map, document, and continuously improve the full customer incident lifecycle — from the first inbound signal through intake, triage, escalation, resolution, and customer communication, ensuring a seamless experience at every step....

Who we are As the top Swiss e-commerce platform, with a crew of over 4'000 across Switzerland, Germany, and Serbia, Galaxus is poised to move into new markets. Our driving force is our determination to keep challenging the status quo. That’s why we’re on the lookout for characters who’re passionate...

• Specifying and continuously refining a framework and compliance standards for the entire IT service portfolio management
• Establishing binding standards for service descriptions, SLAs, KPIs, and reporting in accordance with contracts and IT service artifacts

• Define and optimize end-to-end financial processes (Record-to-Report, Order-to-Cash, Procure-to-Pay) within the SAP environment.
• Lead and optimize the integration between SAP S/4HANA Finance and peripheral systems and interfaces (e.g., Circular…).