Customer quality engineer állások, munkák

• Take part of Flow Chart, FMEA, CP preparation
• Understand customer driven processes and distribute information for the wider team (warranty/specific q. req)
• Regular monitoring and communication of customer requirements issued on the customer portal
• Take part of internal audits

• Lead investigations of customer complaints and warranty claims, coordinating root cause analysis and corrective actions across departments.
• Make quality decisions regarding non-conforming products, including scrapping, sorting, rework, and deviation approvals.

• Investigating, handling and following up on customer complaints • Liaising with international customers • Monitoring customer performance indicators • Managing customer portals • Active participation in customer visits and audits • Coordinating problem-solving processes • Checking the...

• Kapcsolattartás vevőkkel minőségügyi kérdésekben és problémamegoldási folyamatokban
• Vevői reklamációk kezelése és koordinálása a bejelentéstől a lezárásig
• Gyökérokelemzések elvégzése, valamint helyesbítő és megelőző intézkedések kidolgozása és nyomon követése

Organize internal teams to analyze and address customer quality anomalies, implement improvements, verify and track the effectiveness of corrective actions, compile 8D reports, and ensure timely responses and communication with customers....