Customer fulfillment specialist állások, munkák

• Acting as the primary point of contact for customers
• Coordinating the full Order-to-Cash process (order management, logistics execution, invoicing)
• Handling customer inquiries and requests
• Actively participating in projects

• Organization of import/export shipments, quotation requests
• Cooperate with planning department, warehouses, sourcing and shipping
• Preparation of documents (pack list, invoice, CMR, etc.)
• Maximize On-Time-Delivery KPI metric (OTC – On Time to Confirmation)

• Recruit, train and Develop materials organization as to meet all launch gateways and milestones.
• Meet all pre-series events and milestones with zero disruption to customer (production).
• Maintain Customer Satisfaction, prepare perfect SOP for successor projects.

• Lead and coach a customer service team of around 5–6 team members
• Manage and process customer orders, changes, returns and sample requests
• Handle SAP exceptions, monitor backlogs, resolve issues with factories
• Maintain close cooperation with sales, customers, and internal departments

• Create, process, and deliver a full range of invoices (pro-forma, intercompany, credit/re-bill, customs, cash-in-advance)
• Upload invoices to customer and government portals; onboard Veolia onto new customer platforms

• Continuous execution of inbound and outbound transportation in our customers' transportation networks
• Performing customer service tasks, e.g., managing transport orders, communicating with clients and partners

Lead and support logistics sales and customer communication for the Chinese market, including coordinating inquiries, managing customer requirements, and facilitating smooth operational workflows. • Supervise and coordinate daily warehouse operations, including receiving, storage, picking, packing,...

• ügyfélmegbízások kezelése, feldolgozása
• légi és/vagy tengeri szállítások szervezése, végigkísérése
• fuvarok státuszának folyamatos nyomon követése
• kapcsolattartás ügyfelekkel, kérdések tisztázása
• együttműködés a Customer Service csapattal a határidők kapcsán

Engineer logistics systems & processes: design, develop, and implement improvements across warehousing, transportation, and internal material flows, using data and best‑practice methodologies....

• Supervising and organizing sales orders to ensure accurate and timely fulfillment.
• Communicating and negotiating with vendors, service providers and clients while handling customer complaints professionally.

• Planning and coordinating of logistics and forwarding tasks
• Establishing and maintaining good business contacts with customers
• Supporting and improving internal processes
• Acquisition of new customers in various industries
• Providing forecasts and being involved in target setting for different products

• Processing orders, CMS & AI, in SAP
• Processing complex orders
• Processing orders for key accounts
• Managing order related issues to enable delivery to customers on time in full
• Handling special queries, urgencies with continuous professional communication with our existing customers and stakeholders

• Processing inbound materials, including receiving, inspection, system entry, and allocation to warehouse shelves
• Picking outbound orders, packing and labeling shipments, arranging logistics, and executing shipments

• Bejövő ügyfélhívások és e-mailek kezelése
• Panaszkezelés, reklamációk kivizsgálása és megoldása
• Ügyfélrendelések rögzítése és nyomon követése
• Kapcsolattartás belföldi és külföldi partnerekkel
• Ügyfélszolgálati riportok készítése és elemzése
• Raktári napi operatív működés támogatása

• Initiating collection actions via phone and email
• Identifying potential risks affecting incoming payments
• Reviewing customer accounts to identify discrepancies, adjustments, or missed payments, and initiating issue resolution

Drive changes within the defined Global Change Management System throughout all phases considering the in‑ and external given timeframe....

A Customer Service csapat működésének támogatása Rendelések és adatok bevitele, frissítése belső rendszerekben Jelentések készítése és elemzése ...

• Integrate customer orders into the system
• Monitor demand changes and highlight major forecast deviations
• Manage deliveries and ensure on-time performance
• Oversee end-to-end supply chain (procurement, production, shipping) and follow up on issues

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• You will lead a critical part of the supply chain for one of Rohlik’s key growth markets, with a direct impact on thousands of customers every day.
• We are an AI-first company — you’ll lead the transformation into a more digital, automated and data-driven supply chain setup.