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Workload Automation Expert (f/m/x)

Állás részletei

  • Cég neve

    ZEISS

  • Munkavégzés helye

    Németország
  • Munkaidő, foglalkoztatás jellege

    • Teljes munkaidő
    • Általános munkarend
  • Elvárt technológiák

    • ITIL
  • Elvárások

    • Angol középfok
    • 1-3 év tapasztalat
    • Főiskola
Állás elmentve
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Állás leírása

Responsibilities

  • Responsible for delivering global and business-critical Workload Automation services (EMEA, APAC, AMER) in alignment with business demands and within agreed SLAs
  • Ensure SLA 1 Class Support for the Workload Automation Service
  • Maintain and enhance the operational model of our Workload Automation Tool
  • Lead migration assignments within the Workload Automation domain
  • Update documentation regularly, ensuring that connections and processes are in place between all services while decreasing overlaps between services provided by various teams in the Workload Automation domain
  • Identify potential risks to service delivery and develop strategies to mitigate these risks, ensuring business continuity and minimal disruptions
  • Keep in close touch with external entities involved in the Workload Automation domain

Requirements

  • Bachelor's or master's degree in the field Computer Scienceor equivalent experience in the IT industry
  • Profound experience with Workload Automation Tools
  • Extensive understanding of service delivery according to ITIL standards
  • Experience in coordinating and communicating complex tasks
  • Ability to make decisions within role responsibilities
  • Proactive work approach and ability to collaborate in an international environment
  • Excellent communication skills in English

How to apply

You can submit your application on the company's website, which you can access by clicking the „Apply on company page“ button.

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