Állás részletei
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Cég neve
TUMLARE CORPORATION HUNGARY Kft.
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Munkavégzés helye
Hibrid • 1133 Budapest, Váci út 76. -
Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Általános munkarend
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Elvárások
- Angol felsőfok és
- Holland felsőfok
- 3-5 év tapasztalat
- Főiskola
Állás elmentve
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Állás leírása
Responsibilities
Sales and clients
- Provide personalized travel consultations to customers traveling to Japan via online, phone, email, and in person, to understand and meet their individual expectations.
- Create high-quality, tailor-made itineraries based on the travel needs and preferences of clients.
- Work alongside the sales team to achieve sales targets and close deals.
- Collaborate closely with the operations team to ensure seamless internal reporting and process adherence.
- Craft and deliver unique, high-quality proposals and travel documents, ensuring customer satisfaction.
- Follow up with customers in a timely and professional manner to close deals and manage post-sale service.
- Handle invoicing and payment monitoring for clients.
- Work as a key team player, ensuring smooth transitions and handovers in cases of absence.
- Share responsibility for Emergency Duty within the team (24-hour availability).
- Take on other reasonable tasks as needed.
Planning and development
- Assist with translations related to product development and website content.
- Collaborate with the marketing team to prepare for travel fairs, promotional events, and campaigns.
- Participate in travel fairs, promotional events, and other local activities to enhance company visibility.
- Contribute to product development
- Continuously improve your knowledge of travel destinations, particularly Japan, and share insights with the team.
- Participate in workshops and inspection tours, contributing to the collective destination knowledge of the team.
Outcomes and KPIs
- Consistently achieve individual and team sales targets
- Consistent high conversion rate of active leads to bookings with high client satisfaction and a minimal level of complaints and errors.
Requirements
Knowledge/Skills
- Previous sales experience in the travel industry, ideally within a travel agency.
- In-depth knowledge of Japan and other Asian countries.
- Excellent communication skills to build and maintain relationships with both clients and colleagues.
- Strong technical skills in Microsoft Office.
- Fluent in the Dutch and English; Japanese language skills are a plus.
- GDS skills, with Amadeus experience preferred.
- Familiarity with invoicing and financial processes.
Experience
- A minimum of 3 years’ experience in the travel industry, with a focus on B2C sales.
We are looking for a person with:
- Proactive and self-driven, taking ownership of responsibilities and driving results.
- A natural problem-solver with a creative approach to overcoming challenges.
- A team player, dedicated to delivering the best service to our customers.
- Adaptable and able to work in a multicultural environment, understanding cultural differences and nuances.
- Organized and able to plan effectively to manage multiple tasks efficiently.
- Flexible and open to change, thriving in a dynamic, fast-paced environment.
- Able to work well under pressure, keeping calm and maintaining high standards even during busy periods.
What we offer
- Global Brand: Opportunity to work in an international environment spread across 33 countries and growing.
- Stability: 100 Years at the top of our field and still pushing into new territory
- Progression: We reward high performers and look to promote key talent internally
- Learning and Development opportunities for growth and Upskilling
- A Supportive Management Culture and autonomous working environment
- Company Wide Bonus Scheme
- Dedicated Employee Engagement Activities
- Flexible & Hybrid Working
- Annual Awards and Recognition for high Performers
- Friendly and Collaborative work environment
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