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Technical Services Support Engineer

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Responsibilities

Responsibilities overview – Duties and responsibilities include, but are not limited to:
  • Support our European customers in remote diagnostics and remote coding, as well as automotive technical support;
  • Develop our services in the field of macsRemote remote diagnostics;
  • Counselling and support in connection with updating diagnostic testers;
  • Working towards achieving sales and customer satisfaction targets as defined;
  • Providing feedback to Team Leaders from a continuous improvement perspective regarding the service to customers;
  • Build close working relationships with all internal departments to improve products and services, always looking to reduce costs.

Requirements

As a future colleague at Hella Gutmann, you should be able to contribute with:
  • Automotive technical background. Preferably as an automotive technician or similar;
  • Experience in working with advanced automotive technical troubleshooting - preferably with the use of OE testers;
  • Systematic, positive and service-orientated;
  • Trustworthy and honest;
  • Independent, solution-oriented and with good communication skills;
  • English written and spoken;
  • Good computer skills.
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