Állás részletei
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Cég neve
Locked Services Kft.
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Munkavégzés helye
1061 Budapest, Király utca 14.
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Fizetés
Nettó 180e - 350e Ft havi bér Mozgóbér Jutalék -
Munka típusa
- Teljes munkaidő
- Szakmai gyakorlat
- Diákmunka
- Részmunkaidő
- Alkalmazotti jogviszony
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Elvárások
- Angol középfok és
- Magyar középfok
- Nem kell tapasztalat
- Általános iskola
Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül.
A hirdetés adatait sikeresen elküldte az email címére.
Állás leírása
Responsibilities
Job Purpose
The main purpose of the job is to run escape games and ensure the best possible customer experience from the moment the customer arrives. This includes ensuring that games are properly prepared and that a safe and appropriate environment is always maintained.
Main Duties (listed in order of importance)
1. Greet customers in a friendly and upbeat manner, confirm or complete their booking, and ensure they are ready for their game. 2. Carry out the pre-game briefing, following the game-specific script and ensuring that all key points are covered from the game-specific checklist. 3. Fully supervise the game from beginning to end, either remotely using CCTV and a typed or spoken clueing system. 4. Complete the game experience in a friendly and upbeat manner with a personalised de-brief, taking a team photo, distributing cards, inviting return and escorting out. 5. Resetting the game room to the exact specification of the game-specific reset list, double checking that it is ready for the next game. 6. Cover reception and deal with any face-to-face or telephone bookings or enquiries between games and assist in the daily opening-up and closing-down of the site.
Additional Duties (as required from time to time)
1. Cleaning game rooms as required, including vacuuming and dusting all in-reach surfaces and wiping down all props and locks. 2. Making emergency repairs and replacements to damaged or broken game items and reporting any potential wear and tear to the Shift Manager. 3. Distributing leaflets to the public and attending the company stand at exhibitions. 4. Participate in the preparation, building and testing of new sites and games.
Responsibilities and Delegated Authorities
1. Taking payment for bookings and referring any requests for refunds to the Shift Manager. 2. Ensure a safe working environment for self, other staff and customers by dealing with immediate H&S issues and reporting any potential risks to the Shift Manager
The main purpose of the job is to run escape games and ensure the best possible customer experience from the moment the customer arrives. This includes ensuring that games are properly prepared and that a safe and appropriate environment is always maintained.
Main Duties (listed in order of importance)
1. Greet customers in a friendly and upbeat manner, confirm or complete their booking, and ensure they are ready for their game. 2. Carry out the pre-game briefing, following the game-specific script and ensuring that all key points are covered from the game-specific checklist. 3. Fully supervise the game from beginning to end, either remotely using CCTV and a typed or spoken clueing system. 4. Complete the game experience in a friendly and upbeat manner with a personalised de-brief, taking a team photo, distributing cards, inviting return and escorting out. 5. Resetting the game room to the exact specification of the game-specific reset list, double checking that it is ready for the next game. 6. Cover reception and deal with any face-to-face or telephone bookings or enquiries between games and assist in the daily opening-up and closing-down of the site.
Additional Duties (as required from time to time)
1. Cleaning game rooms as required, including vacuuming and dusting all in-reach surfaces and wiping down all props and locks. 2. Making emergency repairs and replacements to damaged or broken game items and reporting any potential wear and tear to the Shift Manager. 3. Distributing leaflets to the public and attending the company stand at exhibitions. 4. Participate in the preparation, building and testing of new sites and games.
Responsibilities and Delegated Authorities
1. Taking payment for bookings and referring any requests for refunds to the Shift Manager. 2. Ensure a safe working environment for self, other staff and customers by dealing with immediate H&S issues and reporting any potential risks to the Shift Manager
Requirements
- Excellent customer service skills.
- Superior written and verbal communication skills.
- Ability to problem solve.
- Experience working with a variety of personality types.
- Ability to thrive in a fast-paced environment.
What we offer
Our prospective employee will have a secure existence after filling the position. We want the position full-time, but with the opportunity for flexible working
Workplace extras
- Cafe
- Corporate events
- Dog friendly
- Play corner
Company info
Locked Room is the market-leading escape room in Budapest. He has nearly ten years of professional experience with numerous national and international recognitions. Its business lines include running domestic escape games, but it also manufactures and sells on the international market.
How to apply
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