Support manager help desk analyst

Jelentkezem

Cég neve

Q-net International Kft.
Munkavégzés helye

1112 Budapest, Péterhegyi út 51b.
Fizetés

Nettó 450e - 550e Ft havi bér

Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Kisgyermekeseknek
- Általános munkarend
Elvárások
- Angol középfok
- 1-3 év tapasztalat
- Főiskola
- 'B' kat. jogosítvány

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

A hirdetés adatait sikeresen elküldte az email címére.

Responsibilities

THIS WILL BE YOUR JOB:
· Answer contacts promptly and professionally
· Provide assistance with inquiries and problems such as software, hardware and network issues
· Use problem management and help desk systems (Confluence, Freshdesk, Kanban, etc.)
· Troubleshooting via remote access
· Manual software test
· Provide training to the service technicians of our distributor partners
· Represent our company on IT exhibitions

Requirements

THIS IS WHAT WE REQUIRE:
· Strong knowledge of English language is a must
· IT skills in Windows, SQL Management, Networking
· Good communication and problem-solving skills
· Experience in support field
· Customer orientated
· Open personality
· Willingness to travel

Nice-to-have

GOOD TO HAVE:
· Linux experience
· Technical skills (PC Hardware, Network building)

What we offer

THIS IS WHAT WE CAN OFFER YOU:
· Homely environment
· Competitive salary
· Long-term job opportunity
· Free coffee and tea
· Type of work: Full-time (9-17)