Success Manager

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Cheppers Szolgáltató Zrt.
Munkavégzés helye

Hibrid • 1137, Budapest, Szent István körút 22

Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Általános munkarend
Elvárások
- Angol középfok és
- Magyar középfok
- 1-3 év tapasztalat
- Középiskola

Teljes munkaidő Általános munkarend

Angol középfok és Magyar középfok 1-3 év tapasztalat Középiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

Serve as the primary contact for assigned clients, responsible for both project delivery and commercial relationship management.
Plan, schedule, and oversee all phases of projects (discovery, development, testing, deployment), ensuring quality, timeliness, and budget adherence.
Proactively nurture and grow existing client accounts, identifying opportunities for upselling and cross-selling Cheppers’ services.
Take full responsibility for the sales and presales process with assigned clients, including needs assessment, proposal preparation, and contract negotiation (no outbound sales/hunting).
Maintain strong, clear, and timely communication with both clients (primarily US-based) and internal teams.
Keep documentation up-to-date, write meeting memos, and ensure accurate project tracking (e.g., in JIRA).
Monitor progress, remove roadblocks, resolve conflicts, and ensure effective team coordination.
Track project time, mitigate risks, and prevent delays or budget overruns.

Requirements

At least one year as a Project Manager and/or Account Manager and/or Success Manager in IT projects (web or cloud experience is a plus, but not required).
Fluent or advanced English (required for US-based clients) and Hungarian.
Excellent time management and organisational skills.
Outstanding written and verbal communication.
Strong commercial acumen and client relationship skills.
Understanding of project management methodologies (Agile, Waterfall).
Experience with team coordination and conflict resolution.
Ability to manage the full sales and presales process for existing clients.
Critical thinking and adaptability to changing requirements.
Strong sense of ownership and accountability in driving projects to successful completion.

Nice-to-have

Experience with web development or cloud/infra projects., Familiarity with content management systems (Drupal, PHP-based CMS)., Knowledge of DevOps and cloud concepts (AWS)., Experience with JIRA or similar tools., Experience with HubSpot, including managing CRM workflows, Familiarity with agile project management tools.

What we offer

Participation in interesting, long-term projects.
Opportunities for professional growth and valuable training.
Flexible working hours, home office options, and a healthy work-life balance.
Company English lessons with a native teacher.
Dog-friendly downtown office in Budapest.
Opportunities for career advancement and leadership roles.

Company info

Cheppers was founded in 2012 and today we are the market leaders among the Hungarian Drupal companies, with a strong international reputation. We currently have 40+ colleagues who work on cloud services and consulting (AWS) and Drupal based web solutions.