Strategic Insight Specialist

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth.

We are seeking a Strategic Insight Specialist to deliver high-quality research and insights that support data-driven decision-making across Vodafone Business and Local Markets. This role plays a key part in shaping market understanding, product and proposition development, thought leadership initiatives, and competitive intelligence. The individual will work closely with a wide range of stakeholders, connecting multiple data sources to translate insight into meaningful commercial and strategic outcomes.

• Build and maintain effective relationships with key partners across Vodafone Business and local markets, interpreting insight requirements and ensuring high stakeholder satisfaction.
• Design, execute, and present insight projects, recommending appropriate research approaches based on business needs.
• Deliver customer insights through primary research, including supplier selection and ongoing supplier management.
• Produce market and competitor insights using secondary research, including engagement with industry analysts.
• Provide research consultancy and analytical support for thought leadership activities, such as global trend publications.
• Promote and apply best practices in enterprise insights and research methodologies.

• An experienced insight or research professional with a strong mix of primary and secondary research capabilities.
• Someone with at least 3 years of relevant experience, ideally within B2B, ICT, or enterprise environments.
• A confident communicator with proven relationship‑building skills and the ability to engage stakeholders at multiple levels.
• Naturally curious, analytical, and comfortable working with complex data and insight requirements.
• Educated to degree level in a relevant subject; a diploma in Marketing and/or Market Research is advantageous.
• Experience from either client-side or agency environments is valued, with exposure to strategic or commercial decision-making considered a plus.

• The opportunity to influence major commercial, product, and service decisions through strategic insight.
• Exposure to senior stakeholders across Vodafone Business and multiple local markets.
• A role with meaningful impact in an evolving, insight‑led environment.
• Collaboration within a small, expert team offering autonomy and professional trust.
• The chance to contribute to high‑profile thought leadership and strategic initiatives.

In return we provide you with

• A dynamic environment where innovative ideas are always welcome
• A collaborative community where your professional goals and work are supported by a diverse team
• Access to internal and external trainings via other providers
• A supportive internal coaching and mentoring culture
• Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
• Cafeteria package
• Private Medical Services
• Employee Assistance Program to support your wellbeing and mental health
• Life and accident insurance
• You can work remotely overseas for 20 days a year
• 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
• You and your family members can enjoy several discounts from our partners
• You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week

• Advanced enterprise insight and research best practices.
• Deeper understanding of B2B markets and ICT sector dynamics.
• Stakeholder consultancy and influencing skills across complex organisations.
• Translating research outputs into commercial and strategic recommendations.
• Industry analyst engagement and insight storytelling.

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