Spa Receptionist (m/w/d)

Your key responsibilities

• As a Spa Receptionist, you are the face of our Spa and provide professional in-person and telephone assistance and support to our guests.
• You manage reservations for our treatments, ensuring that guests receive timely and suitable appointment bookings.
• You are also responsible for scheduling rooms and therapists to guarantee a smooth operation of all treatments and to maintain the highest level of guest satisfaction.
• In addition to your reception duties, you actively promote and sell wellness and beauty products, offering our guests a complete and memorable wellness experience.
• You prepare the daily cash-up and maintain accurate guest records, ensuring transparent and efficient management of all bookings and customer data.