Software D2C Manager

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth.

We are seeking a software cost and technology specialist to join the Design to Cost team within Direct‑to‑Consumer (D2C). This role focuses on end‑to‑end software and service cost analysis, supporting commercial decision‑making, supplier negotiations, and steering committee outcomes. You will work closely with Supply Chain Management and Group Technology stakeholders, translating technical software requirements into robust, bottom‑up cost models that drive transparency, efficiency, and value.

• Conduct end‑to‑end software and service should‑cost analyses by identifying, assessing, and modelling key cost drivers.
• Define and size software technical specifications, assessing requirement quality and maturity.
• Perform function point analysis and process mapping to identify inefficiencies and optimisation opportunities.
• Build clean‑sheet cost models covering software delivery, testing, implementation, and nearshore or field‑based service support.
• Register savings opportunities, set cost‑reduction ambitions, and support steering committee decisions in tender processes.
• Act as a subject matter expert in supplier negotiations, working alongside Category Managers to achieve best‑in‑class commercial outcomes.

• Degree‑qualified in Software Engineering, Computer Science, Software Development, or a related discipline.
• Experienced in software functionality, application development concepts, and Agile delivery approaches.
• Technically fluent, with the ability to understand software architectures, cost drivers, and service delivery models without needing to code.
• Comfortable engaging with diverse stakeholders and presenting complex technical topics to non‑technical audiences, including senior leaders.
• Analytical, structured, and pragmatic, with strong problem‑solving capability and a continuous‑improvement mindset.

It would be an advantage to have experience in software testing and quality processes, clean‑sheet costing, function point analysis (e.g. COSMIC or IFPUG), cloud economics, FinOps principles, Lean or Six Sigma methodologies, or technology consulting environments.

• Exposure to high‑impact, global sourcing and technology cost‑optimisation initiatives.
• The opportunity to influence major commercial decisions within a leading international organisation.
• Collaboration with cross‑functional experts across technology, supply chain, and procurement.
• A role that values curiosity, independent thinking, and continuous improvement.

• Advanced software and service cost modelling techniques.
• Practical application of function point analysis and clean‑sheet costing.
• Commercial negotiation support within complex, matrix organisations.
• Stakeholder engagement across global technology and procurement communities.

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