DHL Express Magyarország Kft. logó

Service Center Manager

Állás részletei

  • Cég neve

    DHL Express Magyarország Kft.

  • Munkavégzés helye

    Budapest
  • Nézze meg a jelentkezők átlag bérigényét!

  • Egyéb juttatások

    • Céges autó
    • Cafeteria
    • Élet- és balesetbiztosítás
  • Munkaidő, foglalkoztatás jellege

    • Teljes munkaidő
    • Általános munkarend
  • Elvárások

    • Angol felsőfok és
    • Magyar anyanyelvi szint
    • 5-10 év tapasztalat
    • Középiskola
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Állás leírása

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Would you like to become part of the world's most international company? 

 

DHL is looking for a Service Center  Manager to join its team in Budapest. This management position will manage the operational resources and vehicles, infrastructure by planning, supervising and controlling effective day-to-day pick-up, delivery and shipment processing. Ensure that local service and cost performance targets are achieved and, in partnership with Sales management, agree and meet customer performance expectations. 

  • Participate in design and ensure implementation of Couriers, Pick-up & Delivery operations plans and processes to provide effective pick-up/ delivery and transportation of mail/ parcel 
  • Plan and deliver annual work plan for parcel shop  
  • Manage service point operations to enable collection and handing out of mail/ parcel 
  • Manage scheduling traffic volumes for transportation and delivery, and selection of appropriate transportation  
  • Use structured approach to manage operational procedures including sorting, loading/ unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, secure handling and storing of mail, etc.  
  • Encourage established reporting standards to achieve visibility on pick-up/ delivery performance to substantiate decisions 
  • Monitor trends and changes to assess efficiency of current means of transportation, analyze and define requirements for operations and improvements in pick-up/ delivery processes 
  • Design and develop new solutions for transportation and delivery, and develop processes, systems, technologies and methods for courier operations 
  • Monitor issues and opportunities, and ensure better practices for courier operations focusing on increasing effectiveness, efficiency and cost control 
  • Monitors and maintains optimum staffing and ensures other resources are available to maintain service and cost performance standards. 
  • Excellent operational process knowledge 
  • Logistics experience is an advantage 
  • Ability to manage and undertake complex workloads 
  • Strong influencing and negotiating skills 
  • Strong leadership and interpersonal skills 
  • Excellent written and verbal communication skills 
  • Excellent knowledge of computer applications 
  • Good planning and organizational skills 
  • Ability to communicate in English and in Hungarian (is a must)
  • B category driving licence
  • Strong career support in an international environment. 
  • Great culture and colleagues. 
  • Multiple benefit programs (annual bonus, cafeteria, meal ticket) 
  • Life and accident insurance 
  • Company car 

Please click the Apply button to send your application.


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