Senior UX/UI Designer

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth.

We are seeking an experienced Senior Product Designer to own end-to-end design delivery within a cross-functional squad, creating customer-centric digital experiences that meet both user and business needs. This role focuses on high-impact platforms such as the My Vodafone App, web interfaces, and e-commerce journeys, combining advanced UX/UI craft with strong stakeholder engagement, mentorship, and a commitment to continuous improvement across Vodafone’s global design ecosystem.

• Own end-to-end design projects, delivering comprehensive solutions from user requirements and information architecture to task flows, wireframes, and high-fidelity, production-ready interfaces.
• Translate complex business objectives and customer needs into clear, effective, and accessible design solutions.
• Actively participate in research activities, discovery workshops, and usability testing to inform design decisions.
• Contribute to the evolution of Vodafone’s global design system, ensuring consistency with brand, accessibility, and quality standards.
• Deliver clear and persuasive design presentations to senior stakeholders, confidently articulating the rationale behind design decisions.
• Collaborate closely with Product Owners, Engineers, and fellow Designers to ensure feasibility, quality, and seamless delivery.
• Champion customer advocacy by ensuring journeys are intuitive, inclusive, and engaging across web and mobile platforms.
• Support and mentor junior designers, providing constructive feedback and guidance on design activities.
• Experiment with AI tools and automation to improve efficiency, innovation, and design outcomes.

• Fluent in spoken and written English, with confidence collaborating daily with UK-based and international teams.
• A design professional with 5–7 years of hands-on experience in a combined UX/UI or Product Design role.
• Highly proficient in Figma and Adobe Creative Suite, with strong technical execution skills.
• In possession of a strong portfolio demonstrating end-to-end ownership of digital products across iOS, Android, and web platforms.
• Deeply experienced in user-centred design principles, applying research insights and working within complex design systems.
• Detail-oriented, ensuring all deliverables are polished, brand-aligned, and ready for development.
• Comfortable working independently in a fast-paced environment while remaining collaborative and proactive.
• A clear problem-solver who values feedback, can manage ambiguity, and provides well-reasoned design recommendations.
• Experienced in integrating AI applications into design workflows to enhance efficiency and creativity.
• Motivated by mentorship and knowledge sharing, actively supporting peers and contributing to global design communities.

• The opportunity to work on high-visibility digital products used by millions of customers.
• Exposure to global stakeholders and collaboration across international markets.
• A role that balances strategic influence with hands-on design craft.
• An environment that encourages experimentation, learning, and the use of emerging technologies such as AI.
• The chance to shape and influence Vodafone’s global design standards and practices.

In return we provide you with

• A dynamic environment where innovative ideas are always welcome
• A collaborative community where your professional goals and work are supported by a diverse team
• Access to internal and external trainings via other providers
• A supportive internal coaching and mentoring culture
• Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
• Cafeteria package
• Private Medical Services
• Employee Assistance Program to support your wellbeing and mental health
• Life and accident insurance
• You can work remotely overseas for 20 days a year
• 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
• You and your family members can enjoy several discounts from our partners
• You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week

• Advanced stakeholder storytelling and design leadership skills.
• Deeper expertise in large-scale design systems and accessibility standards.
• Practical application of AI and automation within product design workflows.
• Cross-market design considerations within a global enterprise environment.
• Mentorship and coaching capabilities within a mature design organisation.

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