Senior Professional Services Engineer

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OPSWAT Kft.
Munkavégzés helye

Országos lefedettség

Munkaidő, foglalkoztatás jellege
- Alkalmazotti jogviszony
- Általános munkarend
Elvárt technológiák
- CLOUD LINUX AWS AZURE AGILE SECURITY WINDOWS SCADA ISO SIEM PROJECT MANAGEMENT PMP CCNA
Biztosított eszközök
- Windows
- Linux
Elvárások
- Angol középfok
- 5-10 év tapasztalat
- Középiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

End-to-end deployment of OPSWAT security solutions across enterprise IT and OT environments
Requirements gathering, architecture design, installation, configuration, and validation of solutions
Collaboration with customer stakeholders including CISOs, SOC Managers, and IT/OT teams
Provision of expert advice on cybersecurity best practices, zero-trust frameworks, malware prevention, and secure file transfer workflows
Delivery of technical workshops, product training, and knowledge transfer sessions
Ensuring successful go-live and handoff to customer operational teams or OPSWAT Managed Services
Running 24x7/8x5 SOC operations depending on service scope
Monitoring, analyzing, and responding to security alerts using OPSWAT solutions and common SOC tools
Leading threat investigations, incident triage, and escalation to customer teams
Building and implementing detection rules, playbooks, and incident workflows
Preparation of weekly/monthly SOC reports, service reviews, and recommendations for continuous improvement
Ensuring SLA adherence and high-quality service delivery
Project planning, execution, and delivery for Professional Services engagements
Creation and management of project plans, timelines, risks, documentation, and stakeholder communication
Coordination across internal teams including Product, Engineering, Support, and CS
Management of multiple customer projects simultaneously while meeting delivery deadlines
Serving as a primary technical point of contact for assigned customers
Communication of complex technical concepts to both technical and executive audiences
Building strong customer relationships that drive trust, adoption, and long-term value
Participation in quarterly business reviews and service improvement discussions

Requirements

7+ years in cybersecurity with strong exposure to enterprise environments
Hands-on system administration experience (Windows, Linux)
Strong understanding of Cloud (AWS, Azure, GCP) and hybrid deployments
Networking expertise across IT and OT environments including segmentation, firewalls, VPNs, ICS/SCADA basics
Prior experience working in a SOC environment and delivering SOC services
Familiarity with SOC tools and technologies such as SIEM (Splunk, QRadar, Sentinel), SOAR platforms, EDR/XDR solutions, vulnerability management, and threat intelligence platforms
Knowledge of cybersecurity frameworks such as NIST, MITRE ATT&CK, ISO 27001
Strong project management skills with experience driving complex technical projects
Experience working with enterprise customers across multiple time zones
Excellent written and verbal communication skills
Ability to lead customer conversations with clarity, confidence, and empathy
Strong problem-solving and critical-thinking skills
Ability to work in fast-paced environments and handle multiple priorities

Nice-to-have

Certifications like PMP, PRINCE2, or Agile methodologies
Security certifications such as CISSP, CISM, CEH, GCIH, GCIA
Cloud certifications (AWS, Azure, GCP)
Networking certifications (CCNA, CCNP)

What we offer

Work with industry-leading cybersecurity products protecting critical infrastructure
Opportunity to grow in a global, fast-paced environment
Collaborative culture with a strong focus on innovation and customer success
Competitive compensation and professional growth opportunities

Workplace extras

Canteen
Cafe
Shower
Corporate events
Bicycle storage
Parking
Sports facilities
Free fruits, snacks
Free coffee, soft drinks
Massage
Play corner

Company info

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.