Sales Operations Specialist

As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we’re home to a range of brands across many areas of our industry. We’re investing in today’s energy system and helping build out tomorrow’s. So while we’re still in oil and gas, over the next decade we’ll become a different kind of energy company. We’re decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives.

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life.

Join our Team and advance your career as a

Sales Operations Specialist

Responsible for managing and coordinating sales support and customer operations within the assigned area of responsibility within the direct or indirect channels, improving sales force effectiveness and efficiency, enabling an efficient interface between sales, sales & customer operations, technical services and the customer, sharing standard process amongst sales professionals and highlighting improvement opportunities to optimise sales performance.

This role is part of the bp organization supporting the Castrol Lubricants business for the Global Marine and Energy sectors (GME).

• Supporting sale leadership with evaluation of customer-related value creation opportunities
• Assess attractiveness and fit of existing customers, prospects and opportunities with market objectives. Share and hand over information / leads to sales for implementation/actioning.
• Support the sales forecasting process working closely with operations advisors and account managers
• Drive the sales team to update, adjust and prioritise entries within the prospecting pipeline register through transparency and reporting of prospecting important metrics helping AMs achieve sales and prospecting goals in-line with the area sales and prospecting conversion targets as set in Lubricants Business Management (LBM) process
• Review state of account plans/joint business plans across the direct and indirect channels ensuring that plans are in place and up to date. Support AMs by making visible performance vs these plans to ensure proactive measures and appropriate resource allocation.
• Coordinate between sales team and Finance, Business & Technology (FBT) team for customer / vessel on-boarding and changes
• Be the custodian of the customer contracting process to new contracts as well as review and tracking of existing contracts. Support the sales team by providing fully prepared contracts to support customer conversations.
• Prepare product and services offers to customers in cooperation with Account Managers, Technical Services and Pricing to ensure that offers made are aligned with the offer strategy and that any exceptional offers are fully engaged with and supported through the exceptions management process to secure product availability and timely set-up.
• Meeting with AMs’ customers, prospects; covering for AMs’ during periods of leave

• Excellent proficiency in English speaking, reading and writing is required
• At least 4 years of Commercials experience (in Sales/Sales support roles)
• Experience in shipping industry would be beneficial but not mandatory
• Minimum Graduate or tertiary business qualification with equivalent experience
• Ability to understand the customer needs (potentially in different market places)
• High analytical and data interpretation skills
• Ability to build relationships and networks at all internal levels and externally
• Ability to understand international trends and market
• Proficiency in Microsoft office, Power BI, Salesforce, CRM, SAP or JDE applications is essential for the success of this role
• Ability to develop and implement strategic and tactical business plans to meet and set challenging personal and team targets, schedules and deadlines through constructive prioritization and time management

• Different bonus opportunities based on performance, wide range of cafeteria elements
• Life & health insurance, medical care package
• Flexible working schedule: home office up to 3 days / week, based on team agreement
• Opportunity to build up long term career path and develop your skills with wide range of learning options
• Family friendly workplace e.g.: Extended parental leave, Mother-baby room
• Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
• Possibility to join our social communities and networks
• Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!