Állás részletei
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Cég neve
Invia.hu Kft.
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Munkavégzés helye
Hibrid • 1077 Budapest, Kéthly Anna tér 1. -
Egyéb juttatások
- Mobiltelefon
- Cafeteria
- Nyelvtanulás támogatása
- Munkába járás támogatás
- Sport támogatás
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Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Általános munkarend
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Biztosított eszközök
- Laptop
- Workstation
- Monitor (2 db)
- Headset
- Mobiltelefon
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Elvárások
- Angol középfok
- 5-10 év tapasztalat
- Középiskola
Állás leírása
Responsibilities
Do you want to make a real impact on the optimization of sales and post-sales processes and business development? If you have strong analytical skills, can identify areas for improvement, recommend solutions, and coordinate their implementation, join our team in an independent role as a Sales Operations Manager.
In your day-to-day work, you will be responsible for:
- Analyzing Sales and After-sales processes to identify optimization opportunities and improve operational efficiency
- Recommending and coordinating the implementation of process improvements
- Monitoring the adoption level of implemented changes and their business impact using measurable metrics
- Managing a catalogue of local parameters, options, and exceptions with clear business justification
- Identifying and escalating implementation risks and actively supporting the organization through the change process
- Preparing reports, dashboards, and analyses that support strategic decision-making within the organization
- Cooperation with local Sales and After-sales leaders in planning actions, budgets, and transformation priorities
- Cooperation with CC Support regarding post-implementation training needs
- Cooperation with the Digital Product Manager on implementing system changes resulting from business requirements
- Cooperation Analytics teams to develop analytical models supporting sales
Requirements
Our ideal candidate has:
- Strong analytical skills – the ability to analyze data and draw accurate conclusions
- Experience in business process analysis and optimization
- The ability to prioritize and optimize processes in a dynamic environment
- Knowledge of analytical tools (e.g. Power BI, MS Excel)
- Communicative level of English enabling business conversations in an international environment, and fluent Hungarian
- Experience working with CRM systems and project management tools (e.g. Jira),
- Independence and a proactive approach
- Strong interpersonal skills and the ability to organize your own work effectively.
Nice-to-have
Additional assets include:
- Experience in managing an initiatives and tasks backlog
- Experience in Call Center sales operations / process engineering
- Knowledge of SQL and experience working with large databases
- Knowledge of tools and experience in implementing AI/ML solutions
- Market awareness of travel industry
What we offer
Full-time employment contract
Cafeteria, Allowances
Workplace extras
- Canteen
- Cafe
- Corporate events
- Bicycle storage
- Sports facilities
- Dog friendly
Company info
Invia is part of a leading Central European travel group with over 20 years of experience in the Hungarian market.
How to apply
Ready to join the team with #travelmindset? We look forward to meeting you!
Please submit your CV in English
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