Állás részletei
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Cég neve
VASCO ELECTRONICS SPÓŁKA Z OGRANICZONĄ
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Munkavégzés helye
1133 Budapest, Tisza utca 3. -
Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Általános munkarend
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Biztosított eszközök
- Laptop
- Windows
- Mobiltelefon
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Elvárások
- Angol középfok és
- Magyar felsőfok
- 1-3 év tapasztalat
- Általános iskola
Kis türelmet...
Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül.
Állás leírása
Feladatok
- Responding to customer inquiries through various communication channels (phone, email, chat)
- Assist walk-in customers with product inquiries and purchases, offer product demonstrations and guidance and ensure an excellent customer experience at the store
- Handling complaints, returns, and other issues related to customer dissatisfaction - prepare and pack parcels for shipping, handle courier pickups and shipping documentation, coordinate shipments to Customer Service in Trzebinia
- In-Store Maintenance & Operations - maintain cleanliness and organization of the store, monitor stock levels and communicate replenishment needs, report technical or operational issues
- Identifying customer needs and assisting them in using specific product features
- Providing professional customer service in line with the company's values
- Building long-term relationships with customers and maintaining a positive company image
- Collecting and analyzing customer feedback to improve service quality
- Monitoring competition and internet in the country
- Supporting the team where needed
Elvárások
- Fluent in Hungarian language
- Knowledge of English (B2), Polish will be an asset
- 1-2 years of experience in a customer service related position (preferably in the technology industry)
- Understanding of customer service processes and ability to solve problems in a proactive manner
- Excellent communication skills and empathy in dealing with customers
- Ability to solve problems independently and work under pressure
- Ability to build relationships with customers and colleagues
- Experience working with individual and/or B2B customers will be an asset
Előnyt jelent
- Experience working with individual and/or B2B customers
- If the person could start asap - but quality is more important of course
Amit kínálunk
- Well-established, fast growing, international company with colleagues from all around the world
- Development initiatives
- Freedom to create, test, learn and grow in a small team
- Working 8 hours a day
- 5 days on-site mode of working
Munkahelyi extrák
- Ingyen kávé, üdítő
Céginformáció
Since 2008, Vasco has been breaking down language barriers. We produce and sell electronic translators. We are a Polish company originating from Kraków, but we have been operating in the international market for years.
We believe that by breaking established patterns, we can create an innovative company and unique products. We see change as new opportunities for growth. We implement new solutions not only in our products but also in our processes and company strategy to make our work as efficient as possible.
We believe that by breaking established patterns, we can create an innovative company and unique products. We see change as new opportunities for growth. We implement new solutions not only in our products but also in our processes and company strategy to make our work as efficient as possible.
Jelentkezés módja
Please attach your CV in English ; applications in other languages will not be considered.
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