Remote Support Engineer (m/f/d)

Linde Advanced Operations Services (LAOS) is a fast growing global provider of services and solutions for the process industry in the area of predictive diagnostics and advanced automation. We combine the huge know how and experience from Linde as a process plant operator and engineering company with the agile approach of a start-up. We develop and deploy cutting edge solutions for process plant operators in close collaboration with our customers and partners.

• In this position, you will be part of the Linde HYPE-R-CARE team, that provides worldwide remote support to Linde’s Advanced Operation Software and connected plants
• You will be the first responder if the cloud-based monitoring system indicates a malfunction of supported plants, primarily hydrogen refueling stations (HRS), or if the operator of the plant calls to report an issue, you provide second level support
• If the solution requires local intervention, you will collaborate with different stakeholders to find a suitable solution
• Provide technical feedback and improvement suggestions to engineering teams
• Initially you will work day-shift until onboarding is completed, then you join the team in the on-call rotation
• Furthermore, you will be part of the international Linde Advanced Operations Services team located in Budapest and connected to the global presence, with the opportunity to take over engineering and development tasks within appropriate projects

• You have a degree in the field of Process Automation, Chemical Engineering, Mechanical Engineering or comparable
• You are eager and open to learn more about new technologies and related IT applications
• You own strong problem-solving abilities and enjoy system-level thinking
• You own excellent verbal and written communication skills in English
• You are passionate about working with customers and can perform and organize work in an agile customer driven environment
• You are a fast learner with intrinsic motivation who can lead and collaborate within international cross‐cultural distributed teams
• Basic understanding and first experiences of a scripting language (e.g. Python) is a plus
• Experience in Process Engineering, Automation or Industrial Systems is a plus

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

We are proud to provide our employees long-term perspectives and a stable background. We offer you not only an attractive compensation but you can also profit from our wide-ranging fringe benefit system. Moreover, you will have the opportunity to accelerate with extensive on-the-job-training and also possibility for further professional and personal education.