Reception Host

Opening on Paulay Ede Street, PURO Budapest will be our first international hotel – blending the charm of 19th-century architecture with contemporary design. With 212 rooms, a café & bakery, rooftop bar, and spa inspired by the city’s thermal culture, PURO Budapest will be a destination where locals and travelers come together for culture, design, and community.

We are looking for open-minded, energetic, and authentic personalities to join our Team – people who value hospitality, creativity, and diversity, and want to create memorable experiences for our Guests.

Apply now and be part of the beginning!

At PURO, we believe that true hospitality starts with people. Our hotels are designed to inspire, but it’s our team who brings them to life. The Front Office Team is the heart of PURO – the ones who greet Guests with a smile, create lasting first impressions, and make every stay feel personal.

Being a Receptionist at PURO means more than working at the Front Desk. It means being a Reception Host, a storyteller, and a problem-solver. From recommending the best spots in Budapest, to making check-in seamless, to turning unexpected challenges into moments of delight – you are the face and energy of our hotel.

YOUR MAIN TASKS

• Deliver outstanding Guest service: Treat every Guest with warmth, care, and attention to detail.
• Be the face of PURO: Create memorable first and last impressions at check-in and check-out.
• Provide seamless front desk support: Handle reservations, payments, and inquiries with ease.
• Use modern hotel systems and technology: You’re curious and confident with digital tools.
• Share local knowledge: Recommend the best places in Budapest, from hidden gems to must-sees.
• Build connections with Guests: Listen to their needs and go the extra mile to surprise them.
• Collaborate across departments: Work toegther with the whole hotel team to ensure a smooth and inspiring Guest journey.
• Bring positivity every day: Set the tone with your smile, humor, and enthusiasm!

• Experience: In guest-facing or customer service roles, ideally in hospitality.
• Language fluency: In Hungarian and English, both spoken and written.
• Flexibility for shift work: You find the joy in working even on weekends, holidays, and also in night shifts.
• Strong interpersonal skills: You’re approachable, empathetic, and attentive.
• Passion for hospitality: You genuinely enjoy making people feel welcome.
• Good knowledge of Budapest: You know your city, and have the desire to share it with Guests.
• Problem-solving mindset: You stay calm and resourceful under pressure.
• Creativity and openness: You look for fresh ways to delight Guests and improve the experience.
• Optimism and a sense of humor: Because we believe work should be enjoyable, and Guests feel that too.
• Team-player attitude: You support your colleagues, celebrate wins together, and lift each other up.
• The right timing: You are ready to join our team at the beginning of the year.

Joining PURO means becoming part of one of Poland’s leading hospitality groups — and now, helping to write the first international chapter of our story in the vibrant heart of Budapest. Here’s what awaits you:

• A landmark opportunity: Be part of PURO’s first international opening and help shape a flagship project that blends local culture with our signature style.
• A team that inspires: Work alongside passionate, like-minded professionals in a diverse environment that celebrates creativity and bold ideas.
• Growth without borders: Develop your career within PURO with access to tailored learning and development opportunities.
• Benefits that count: Take adventage of a competitive benefits package designed to recognise your contribution, support your wellbeing, and make being part of PURO even more rewarding.
• Employee discounts: On hotel stays, restaurants, SPA treatments, and PURO Gift Shop
• Culture that cares and connects: Enjoy a contemporary workplace with regular activities that foster connection, wellbeing, collaboration, and fun!