Project manager - Client success (KS)

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Tech People Hungary Kft.

Tech People is a European provider of technical skills permanent recruitment and temporary contracting services for multiple industries.

Currently we are looking for

PROJECT MANAGER - CLIENT SUCCESS (KS)

Location: Hungary - remote

Salary: gross 1-1,200,000.- Ft

Type of employment: employee

About the company:

Our client is a global digital consultancy that helps brands create engaging and effective customer experiences through technology.

Align projects with client business goals, construct detailed work plans with milestones, and communicate expectations to key stakeholders in a timely manner
Develop and maintain strong relationships with clients, working with the internal teams to demonstrate our value and drive on-going customer success
Analyse project progress and, when necessary, adapt scope, timelines, and costs
Prepare and present regular progress updates to internal and external stakeholders, including the escalation of risk/issues to the appropriate management channels as necessary
Facilitate strong working relationships and coordinate delivery across internal team resources
Display marketing technology curiosity and a willingness to expand your own thinking for the benefit of the agency and clients including supporting lead generation and internal marketing efforts
Wear multiple hats; manage multiple clients, project tasks, timelines, and deliverables

Must be able to speak and write in fluent English
A minimum of 3 years of experience of project or account management experience, preferably in a consulting or agency setting
Proficient in MS Office suite, project management software and familiarity with process management tools such as Teams, Jira, Trello, Asana, Mavenlink desirable.
Experience and desire to work with MAPs (marketing automation platforms) and CDPs, such as Oracle Responsys, Bloomreach, Braze and Salesforce Marketing Cloud with a knowledge of current marketing industry trends
Committed to exceptional customer service and teamwork
Ability to anticipate client needs and challenges to propose appropriate resolutions
Ability to perform under pressure working on multiple projects and meet deadlines while demonstrating enthusiasm and integrity towards colleagues and clients
Strong written and communication skills, including confidence liaising between colleagues and client teams as well as presenting
Ability to forge strong and trusted relationships with tenacity, integrity, and a sense of humor