Állás részletei
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Cég neve
Veolia Water Hungary Kft.
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Munkavégzés helye
Hibrid • 1044 Budapest, Váci út 119. -
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Egyéb juttatások
- Cafeteria
- Szakmai tréningek
- Egészségbiztosítás
- Élet- és balesetbiztosítás
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Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Általános munkarend
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Elvárások
- Angol középfok és
- Spanyol középfok
- 1-3 év tapasztalat
- Főiskola
Állás leírása
Company info
Location: Budapest, Váci út 119, Budapest, Hungary
Clean water for the world!
Veolia Water Tech is a market-leading membrane technology company, where we have been manufacturing and developing equipment for drinking water and industrial wastewater treatment for more than 20 years.
We operate at three locations: our factory is located in Oroszlány, our research and development centre in Tatabánya, and our global customer service, financial centre and project engineering in Budapest.
The Oroszlány membrane factory started operating in the industrial park in 2002 and has now become one of Hungary's leading water treatment technology manufacturing plants. Our products help purify drinking water and treat wastewater.
We are a cohesive, supportive community, offering a family-friendly, stable workplace. Because clean water will always be needed.
Tasks
Order management
- Processing orders, CMS & AI, in SAP
- Processing complex orders
- Processing orders for key accounts
- Managing order related issues to enable delivery to customers on time in full
- Handling special queries, urgencies with continuous professional communication with our existing customers and stakeholders
- Project billing
Account Management
- Handling queries to meet customer expectations
- Root cause analysis to identify process gaps in order to improve customer experience
- Gatekeeper to ensure customer data is correct in our system by engaging the relevant departments to update ERP
Requirements
- Advanced level of Spanish and English skills
- 2 years relevant professional experience
- Accuracy and attention to details
- Time management and allocation of priorities
- Effective and professional verbal and written communication – both with internal and external customers
- Good problem-solving capability
- Customer service attitude with ownership on any kind of queries
- Logical thinking, analytical mindset, Reporting skills
- Proficient IT skills including Excel and Google Workspace
- Team Player
- Solid SAP knowledge and experience as a user
- Experience in customer service / order management
Desired Characteristics:
- University or college degree
- Salesforce. com experience
- Mentor/Coaching attitude
- Additional relevant foreign language knowledge
- Process improvement and project management mindset
Our offer
- Motivated, professional team
- Family-friendly and environmentally conscious corporate culture
- Value-creating tasks and challenges
- Competitive salary
- Regular training and development opportunities
- Cafeteria benefits
- Medicare private health insurance
- Life insurance
- Employee assistance program (e.g., legal, health, psychological counseling, medical screenings)
- Employee referral bonus
Additional Information
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
Workplace extras
- Canteen
- Medical assistance
- Shower
- Corporate events
- Company bus
- Bicycle storage
- Parking
- Free fruits, snacks
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