Állás részletei
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Cég neve
Arrow Electronics, Inc.
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Munkavégzés helye
Budapest
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Munka típusa
- Teljes munkaidő
- Alkalmazotti jogviszony
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Elvárások
- Angol felsőfok
- 1-3 év tapasztalat
- Főiskola
Állás leírása
Responsibilities
- Monitor order status and resolve obstacles that prevent customers from receiving orders on time
- Communicate order issues to customers, offer them possible solutions and execute their decision/change requests
- Troubleshoot order/system issues, and assist to identify and correct their root cause
- Cooperate with our warehouses and suppliers to ensure on-time delivery and provide them information essential to shipping
- Handle payment issues with credit card, Paypal, wire and work with Finance to initiate credit line setup
- Liaise between Trade Compliance and customers to complete required documents
- Support our internal / international teams with order status requests
- Identify process improvement opportunities and work with internal and external stakeholders to implement improvements
Requirements
Required skills:
- Bachelor’s degree or equivalent experience
- 1-2 years order management / operations experience, ideally within the electronics industry
- Negotiation-level English language skills both orally and in writing is a must
- Good customer service skills, willing, helpful attitude
- Detail oriented with good analytical skills
- Ability to communicate at all levels and work in a team environment
- Ability to work independently on multiple tasks, with prioritization and escalation skills
- Flexibility and ability to adjust in a fast-moving and international environment
Good to have:
- Experience with ERP systems, preferably Oracle & Microsoft Dynamics NAV
- Knowledge of Salesforce, particularly its use for case management
What we offer
- Competitive salary package
- Hybrid work with 2 remote days
- Well-planned work schedules, free weekends and holidays
- Secure corporate background
- Opportunity for professional and personal development in a complex system
Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.
Company info
Arrow Electronics is a global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions. With 2023 sales of $33.11 billion, Arrow is a Fortune 109 company on the list of US Fortune 500 Company.
Working with Arrow puts you in the forefront of technology. Engage and discover the possibilities when you take your career to the unequivocal leader of IT distribution and services. Every day, our teams are developing value added solutions that are deployed in thousands of customers to optimize, secure and control their IT infrastructure.
How to apply
Apply via "Jelentkezem" button underneath!
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