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Cég neve
Adecco Kft.
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Munkavégzés helye
Budapest -
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Állás leírása
Responsibilities
- Oversee daily hotel and apartment operations, including check-ins, cleanliness, maintenance, and guest services
- Ensure operational SOPs and brand standards are followed across all locations
- Coordinate with housekeeping, supervisors, and outsourced service partners
- Lead, train, schedule, and support operational staff (housekeepers, supervisors, front desk/guest experience teams)
- Recruit and onboard new team members as needed
- Motivate teams to meet quality, timeliness, and performance targets
- Maintain high guest satisfaction scores and review ratings
- Handle escalated guest issues professionally and implement fast solutions
- Ensure properties are consistently clean, staged, functional, and guest-ready
- Monitor operational costs and work to reduce inefficiencies
- Optimize workflows in housekeeping, maintenance scheduling, and supplies logistics
- Prepare monthly operational performance reports
- Conduct regular property inspections to ensure asset quality
- Manage maintenance requests, contractors, and preventive maintenance schedules
- Work closely with customer service, revenue management, and ownership teams
- Report on operational needs, challenges, and improvement opportunities
- Develop, implement, and maintain operational standards and procedures across all locations
- Collaborate with property managers and administrative teams to optimize occupancy and profitability
- Support the company’s strategic growth and expansion into new locations
Requirements
- Minimum 5 years of experience in hospitality or hotel operations management, preferably in a multi-location setting
- Strong leadership skills with a confident, hands-on personality
- Excellent organizational, analytical, and problem-solving abilities
- Proven experience in budgeting, cost management, and operational optimization
- Fluency in English; additional languages are an advantage
- Proactive, business-minded, and able to take ownership of tasks
- Able to spend significant time on-site and motivate a diverse, young team
What we offer
- Competitive salary + performance-based bonuses
- Opportunity to lead and shape operations in a growing hospitality portfolio
- Modern, dynamic work environment with supportive leadership
- Growth and development opportunities within an expanding organization
Company info
We are looking for a dynamic and hands-on Operations Manager to join a rapidly growing hospitality company managing boutique hotels and apartments across Budapest’s key districts. The ideal candidate is a proactive, solution-oriented leader with strong organizational and people management skills, who enjoys being on the field and driving operational excellence every day.
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