Key Account Manager

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ISS International Hungary Korlátolt Felelősségű Társaság
Munkavégzés helye

Nyíregyháza

Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Általános munkarend
Elvárások
- Angol felsőfok
- 1-3 év tapasztalat
- Középiskola
- 'B' kat. jogosítvány

Teljes munkaidő Alkalmazotti jogviszony Általános munkarend

Angol felsőfok 1-3 év tapasztalat Középiskola 'B' kat. jogosítvány

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

A hirdetés adatait sikeresen elküldte az email címére.

Responsibilities

The Key Account Manager will be responsible for managing facility management operations at client premises (cleaning, technical, catering, reception, and waste services) – industrial site. Person on that position will be primary, single, point of contact for the customer. The Key Account Manager will be a leader to service supervisor and will work closely with client and local ISS team to ensure highest service standards.

Leading team of service supervisors and oversight over the shift planning, attendance closing, holiday, overtimes, sickness and recruitment within their teams and themselves; working closely with HR team department regarding recruitment, new joiners, leavers, etc.
Identification of new sales opportunities at the entrusted client, calculating and preparing price offers and selling them to the entrusted customer
Managing health, safety, and environmental (HS&E) agenda in cooperation with HS&E manager on the account – performing planned and unplanned checks, ensuring that HS&E rules are adhere to
Budget responsibility for the entrusted operations
- Monthly presentation of operational and financial results to the country manager as well as the global account management
- Identification and closing of gaps in between actual and expected / budgeted financial and operational performance
Approval of purchase orders at the entrusted account and participation in supplier evaluation led by the procurement department
Managing quality inspections over the provided service and service quality KPIs as per customer contract
Regular performance evaluation of your subordinates as well as driving communication and feedback culture throughout the account organization and staff
Regular systems use in account management (Navision, FMS Tririga and other)
Responsibility in ensuring that rules, guidelines are followed up on the entrusted account

Requirements

Key qualifications

Experience in managing large teams of blue-collar workers
Excellent English skills, in writing and speaking
Technical education or equivalent
Preferred experience from automotive industry on the position of production manager or maintenance manager
Experience working with facility management system and Navision will be appreciated
Driving license B (personal car)
Good MS Office knowledge (Excel, PowerPoint, Teams, Sharepoint, etc.)

Personal Skills

Excellent communication and organization skills
Proactive, responsible approach (directly reporting to the country manager)
Negotiation skills to secure clear position and extra works in client discussions
Ability to solve problems independently but seek guidance and clarity when needed
Ability to accept the country and ISS Group vision and ensure via persuasion that the whole team on the account is onboard

What we offer

We offer you a challenging and exciting career in an ambitious working environment characterized by high pace and drive. ISS has an open and informal culture founded on professionalism at all levels. The right person will have ample opportunity for personal and professional development and for building a large network of highly qualified colleagues and influential stakeholders.

Company info

ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? Be who you are and join a workplace where excellent service culture is at the heart at everything we do. Together, we make places at thousands of client sites – every day.

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.