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Junior Specialist, Technology & Engineering Support

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West Pharmaceutical Services Deutschland GmbH & Co. KG
Munkavégzés helye

Németország

Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Általános munkarend
Elvárt technológiák
- NETWORK ERP LAN WAN SECURITY HARDWARE TROUBLESHOOTING SERVICE MANAGEMENT PROJECT MANAGEMENT
Elvárások
- Angol középfok
- 1-3 év tapasztalat
- Egyetem

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

Collaborate with the regional and global D&T organization to enhance the local network infrastructure (keyword: network architecture, OT-segmentation)
Participate in local, regional, and global D&T projects and coordinate roll-out of same on local site level
Assist with troubleshooting and problem determination/resolution in the process of the mentioned projects
Provide support for IT systems and End-Users in the facility, including, but not limited to: Shop Floor Systems (SFS), Manufacturing Execution Systems (MES), Enterprise resource planning (ERP), Virtual and Physical servers, LAN/WAN equipment, desktop computers and laptops, communication, and collaboration systems with the use of existing procedures -
Perform other duties as assigned based on business needs/ Utilize and leverage Service Management tools for tracking of workloads
Participate in “on-call” support rotation
Other duties as assigned
Professional attitude in maintaining a clean, orderly and safe work area
Exemplary behavior in IT security related topics

Requirements

Bachelor's degree or equivalent experience in Computer Science
Demonstrated working knowledge of basic to complex hardware and software products
Bachelor's degree or equivalent experience in Computer Science
Good interpersonal skills and communication skills
Strong service orientation
Open to change and prepared to drive change
Ability to work on own initiative and to meet strict deadlines
Strong project management and coordination skills
Experiences in collaboration within international teams
Required Languages: English/German
Expands skills in own work area within an analytical/scientific method or operational process
Applies experience and skills to complete assigned work
Works within standard operating procedures and/or scientific methods
Works with a moderate degree of supervision
Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description #LI-AP1 #LI-ONSITE
No travel required
Light-Exerting up to 20lbs/9kg of force frequently, and/or negligible amount of force frequently constantly to move objects.

What we offer

Internationality – As an American company, we live a global cooperation within international structures
Philanthropy – We value an appreciative and friendly work environment as well as flat hierarchies
Market-appropriate remuneration – We offer an attractive, market-oriented remuneration, including company social benefits and purchasing benefits
Social engagement – We support local aid organizations through various actions organized by our employees
Diversity – We at West value the wide range of our employees who make up our company
Safety – Occupational safety is our highest priority; we offer secure jobs in a sustainable industry
Development opportunities – Our employees benefit from an extensive range of trainings as well as from a constant and targeted employee development
Family-friendly culture – We attach great importance to reconciling private life and work; flexible working hours are a matter of course for us

Company info

Do you believe in quality, service and team spirit? Then implement these values together with us.

Make a difference as a

Junior Specialist, Technology & Engineering Support

West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania, and supports its customers from locations in North and South America, Europe, Asia and Australia. West's 2020 sales of $2.14 billion reflect the daily use of approximately 112 million of its components and devices which are designed to improve the delivery of healthcare to patients around the world.

Location: Eschweiler, North Rhine-Westphalia, DE
Department: Digital & Transformation

This is an onsite position requiring the team member to be onsite 5 days a week. No relocation is provided for this opportunity.

Job Summary Working closely with the regional and global D&T team, the role of the Senior Technical Support, D&T, Germany is having responsibility for developing and efficiently operating all aspects of the site's infrastructure and End User devices in line with corporate guidelines and procedures. The role performs duties in line with best D&T practices and applicable regulatory requirements.