Állás részletei
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Cég neve
DIAGEO Zrt.
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Munkavégzés helye
Budapest -
Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
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Elvárások
- Angol felsőfok és
- Német felsőfok
- 1-3 év tapasztalat
- Főiskola
Állás leírása
Responsibilities
Proactive out of stock management, involve Customer to the decision by offering alternatives
Proactive cash collection
Manage credit risk (monitor payment behaviour of customers and propose credit limit changes, make suggestions on order release)
Manage phone orders and Customer initiated order amendments in SAP
Manage customer ledger (reasoncode and text up-to-date information on overdue invoices, rejected and unidentified deductions)Take ownership of incoming queries from Customers
Raise and respond to Internal Query Management ticket on time as appropriate
Update customer contact details and knowledge book regularly
Manage strong relationship with Customers, In-Market Sales, Supply Chain, Commercial Finance, 3PL and STC Process Execution Teams
Requirements
Excellent and proven customer service attitude
Excellent interpersonal and communication skills
Fluent German and English language skills
College or university Degree
Financial knowledge
STC process knowledge and working experience
Good knowledge of internal and external business partners
Excellent product knowledge
Strong MS Office knowledge
What we offer
Unique Family Leave opportunity
We work without border - you will work with people from all over the world
You will deal with world class brand portfolio
Wide variety of thematic events, afterwork activities organized by employee communities
Product Allowance to purchase company products from the staff shop
We won the Fittest Workplace Award, of course we have a Gym
Urban legend is true, we do have a Rooftop Bar
Flexibility
This is key to success in our business and many of our staff work flexibly in many different ways, including part-time and compressed hours. Please talk to us about what flexibility means to you and don’tlet anything stop you from applying.
Diversity statement
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
Weknow that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Workplace extras
- Corporate events
- Sports facilities
Company info
Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. With over 200 brands in 180 countries and a global network of entrepreneurial individuals, our teams blend a diverse range of experience, knowledge and skills. We connect customers and consumers to our iconic products and create innovative experiences that bring people together to celebrate life.
About the function
STC deals with some 25.000 customers resulting in some 400.000 orders and collection of around 9 billion GBP an annual base.
The role actualises the “one face to the Customer” approach, drives Customer satisfaction through service excellence and owns cash collection.
Drive CASH, On Time In Full and TAG results by managing excellent business partnering with Customers as well as with In-Market Supply Chain, Sales, Commercial Finance Teams and 3PL.
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Egyéb adatok és információk
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