Internal Reporting & AI Operations Coordinator

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Improving operational efficiency through process optimization, automation, and the adoption of new technologies
Understanding the company's data warehouse and helping align data flows with reporting requirements
Supporting the development and maintenance of reports and data-driven solutions using Power BI and Google Sheets
Supporting other ad hoc tasks and projects as needed
Understanding internal business processes, identifying opportunities for improvement, and supporting the implementation of AI-powered solutions
Supporting the implementation, adoption, and internal communication of AI tools and solutions across the backoffice of Hiflylabs
Collaborating in the development of chatbots, AI agents, and automated workflows
Supporting Data governance, Identity and Access Management (IAM) initiatives and other IT and Operations projects
Helping monitor data protection and compliance requirements related to internal processes, including GDPR, DORA, ISO

3–5 years of relevant professional experience in areas such as business operations, project management, consulting, business analysis, or data analysis
A university degree or equivalent higher education qualification
Experience in project management and coordinating internal processes
Strong communication and collaboration skills, with a supportive and team-oriented attitude
An interest in AI tools and emerging technologies, along with an understanding of their practical applications
Ability to create and manage AI tools: workflows, agent, chatbot, skill, governance
Hands-on experience with AI tools such as Claude, Gemini, and ChatGPT
Technical affinity and a systems-thinking mindset: An interest in data analysis and reporting, as well as a basic understanding of how data warehouses work
A process-oriented mindset, attention to detail, and the ability to balance following established procedures with flexibility
A proactive approach, strong problem-solving skills, and a willingness to experiment with new solutions
Confident English communication skills for internal professional collaboration
Easy-going attitude

Experience in Power BI / dashboard development
Familiarity with BigQuery or other data warehouse technologies
Experience using AI to write Python code, or the ability to understand and interpret AI-generated code
Familiarity with Visual Studio Code and GitHub

Diverse projects with new technical or business challenges that help growth
Working with many of the most up-to-date technologies and tools
Strong and motivating team emphasizing tight-knit, cohesive collaboration
Work-life balance coordination aligning work with leisure activities
Professional development through regular team gatherings for knowledge sharing and technical discussions
Focus on company culture based on mutual respect and helping one another
Personal mentoring with a dedicated mentor for professional and personal issues