Institutional Sales Support Analyst (German-speaking, FTC)

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BlackRock Hungary Kft.
Munkavégzés helye

Távmunka / Remote

Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Általános munkarend
Elvárások
- Angol középfok és
- Német középfok
- 1-3 év tapasztalat
- Egyetem

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

Lead/maintain relationships – responsible for day-to-day high-quality service to consultants, responding to requests in a timely and efficient manner
Gain a clear understanding of our Consultants and their clients’ servicing requirements, acting as a resolution point for outstanding issues or queries and working with the relevant areas of the wider business accordingly
Manage internal and external servicing relationships demonstrating strong knowledge of the firm’s operating platform
Ensure swift resolution and escalation of any issues (or at least within agreed SLAs)
Partner with Client Experience teams and Technology to automate manual processes where possible
Proactively drive service improvements
Ensure internal audit requirements are satisfied such as written policy and procedure documents etc
Measure and provide metrics on investment query volumes, identifying and communicating key trends to the wider business (utilising Tableau and other in-house platforms)

Requirements

At least one year experience in financial services ideally within the asset management industry
University degree in business administration, economics, finance, or in another field
Excellent written and verbal communication skills in English and German
A motivated individual that demonstrates drive and enthusiasm. Willing to learn, innovate and improve
Team player and an enthusiastic “can do” attitude
Good organisational skills, ability to manage own priorities and meet hard deadlines
Attention to detail and quality is essential
A results-orientated self-starter who can quickly analyse consultant needs and focus on commercial delivery
Ability to network and develop long-term relationships with consultants and internal business partners
Strong written and verbal communication skills
Technical knowledge and/or genuine interest in the DB and DC Pensions market, regulatory and investment industry and associated competitive landscape
Strong knowledge of Investment markets that ideally spans all asset classes
Microsoft Excel / Word / PowerPoint skills
Professional qualifications - Investment Management Certificate / CFA is desirable, but not required

What we offer

Wide range of employee benefits including retirement investment and tools designed to help you in building a sound financial future
Access to education reimbursement
Comprehensive resources to support your physical health and emotional well-being
Family support programs
Flexible Time Off (FTO)
Hybrid work model with at least 4 days in the office per week and 1 day remote work
Fun, fast paced work environment located in cutting edge facilities
Competitive and innovative benefits
Ability to define your role, pursue your aspirations and shape your future within Hungary and beyond

Company info

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.