Implementation Manager - Customer Onboarding / Project Management / Stakeholder Alignment (m/f/d)

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deeploi GmbH
Munkavégzés helye

Németország

Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Általános munkarend
Elvárt technológiák
- PROJECT MANAGEMENT
Elvárások
- Angol felsőfok és
- Német felsőfok
- 1-3 év tapasztalat
- Középiskola

Teljes munkaidő Általános munkarend

PROJECT MANAGEMENT

Angol felsőfok és Német felsőfok 1-3 év tapasztalat Középiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

You lead customer implementations from kickoff to go-live and define scope, milestones, and acceptance criteria
You drive progress tracking, stakeholder alignment, and transparent communication
You deliver onboarding sessions and customer enablement workshops to ensure customers understand key features and realize value early
You maintain implementation playbooks, checklists, and quality standards (DoR/DoD)
You document learnings and improvement opportunities post-go-live and ensure a clean transition to Customer Success at go-live
You confirm customer acceptance, trigger billing events, and provide structured feedback to Product and Engineering to improve our platform and delivery process

Requirements

You have experience in managing projects end-to-end, coordinating between teams, and bringing structure to complex setups, ideally with exposure to SaaS, startups, or B2B tech
You possess fluent German and English skills (C1)
You have strong organizational and communication skills
You are experienced in managing multiple concurrent projects with customers
You are comfortable collaborating cross-functionally (Sales, CS, Product, Engineering)
You have an analytical mindset and use metrics to drive continuous improvement, with empathy and customer-first thinking

What we offer

Be part of a small and rapidly growing team in Berlin and Munich with big ambitions and backed by top European VCs, like Atomico and Cherry Ventures
Become part of the IT revolution and help us build the most compelling IT Management Platform in the market
Attractive compensation package, including a generous share package (VSOP)
High responsibility and ownership from day one
Employee benefits: public transportation ticket or Urban Sports Club, Corporate Benefits
Well-equipped offices in Munich and Berlin

Company info

Was entsteht, wenn Leidenschaft und Innovation zusammentreffen? Wir gestalten die Zukunft des IT-Managements, indem wir Komplexität reduzieren und Effizienz steigern. Du suchst eine Rolle, in der du aktiv an der Automatisierung von IT-Workflows, der Geräteverwaltung und der Cybersicherheit mitwirkst? Dann bringe deine Expertise ein, um Unternehmen eine reibungslose und sichere digitale Arbeitswelt zu ermöglichen. Hier findest du die Chance, einen echten Unterschied zu machen und deine Fähigkeiten voll zu entfalten.