Mandarin Oriental Savoy, Zurich logó

Housekeeping Supervisor (M/F/D)

Állás részletei

  • Cég neve

    Mandarin Oriental Savoy, Zurich

  • Munkavégzés helye

    Poststrasse 12, 8001 Zürich, Switzerland
  • Munkaidő, foglalkoztatás jellege

    • Teljes munkaidő
    • Általános munkarend
  • Elvárások

    • Angol középfok és
    • Német középfok
    • 1-3 év tapasztalat
    • Középiskola
Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül. Visszavonom

Állás leírása

Responsibilities

YOUR TASKS

As Housekeeping Supervisor, you will be responsible for the following duties:

  • Representing the Executive Housekeeper and Assistant Executive Housekeeper in their absence

  • Allocation and coordination of teams in early and late shifts

  • Inventory support

  • Project and administrative tasks management

  • Independent organization of a smooth process of your shift

  • Supporting, training and coaching the Housekeeping team

  • Checking rooms and public areas

  • Compliance with all hygiene and Mandarin Oriental quality standards

  • Coordination of additional tasks on the floor

  • Noting guest preferences to anticipate needs and satisfying guest requirements in Housekeeping to offer a memorable guest experience

  • Handling guest complaints, from taking to solving

Requirements

YOUR PROFILE

As Housekeeping Supervisor, we expect from you:

  • Good computer skills, ideally with a PMS knowledge

  • Communication skills – guests will come to you with both complaints and positive feedback. You will also have an open ear for colleagues. You will always be approachable

  • High quality awareness, excellent manners and well-groomed appearance, as well as a positive charisma

  • Open-mindedness, sense of responsibility and team spirit

  • Organizational skills, resilience and flexibility – your position includes weekend and holiday shifts

  • Very good knowledge of German and English. Other foreign languages are advantageous

  • Successful candidates must have the right to work in Switzerland

What we offer

YOUR BENEFITS

Our commitment to you

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • Swiss Deluxe Rates

We're Fans. Are you?

How to apply

You can submit your application on the company's website, which you can access by clicking the „Apply on company page“ button.

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