Head of Prime Segment

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UniCredit Bank Zrt.
Munkavégzés helye

1056 Budapest, Szabadság tér 5-6.

Egyéb juttatások
- Cafeteria
- Szakmai tréningek
- Nyelvtanulás támogatása
- Egészségbiztosítás
- Sport támogatás
- Élet- és balesetbiztosítás
Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Általános munkarend
Elvárások
- Angol felsőfok és
- Magyar felsőfok
- 5-10 év tapasztalat
- Főiskola
- 'B' kat. jogosítvány

Állás elmentve

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Céginformáció

UniCredit is a pan-European commercial bank with a unique service offering in Italy, Germany, and Central and Eastern Europe. We serve more than 15 million customers worldwide, and our strength lies in the impact we can have on our communities and our environment.

MILYEN FELADATAID LESZNEK?

Strategy & Business Development:
- Define and implement the Prime Segment strategy aligned with overall Retail Banking objectives.
- Identify growth opportunities and design value propositions for affluent clients.
- Monitor market trends and competitor offerings to maintain a competitive edge.
Customer Experience & Relationship Management:
- Ensure high-quality service standards and personalized solutions for Prime clients.
- Oversee development of loyalty programs and exclusive benefits for the segment.
- Drive initiatives to improve Net Promoter Score (NPS) and customer retention.
Product & Service Offering:
- Collaborate with product teams to design tailored investment, daily banking, and wealth management solutions.
- Ensure compliance with regulatory requirements and internal policies.
- Increase the adoption of available digital products and services (both self-service and assisted by advisors/call-center) in the Prime segment
Sales & Performance Management:
- Set and monitor KPIs for Prime Segment performance (portfolio growth, profitability, cross-sell).
- Support and manage branch network and relationship managers for Prime client acquisition.
Team Leadership:
- Directly lead Prime advisor network, right to account Branch Managers and Prime advisors for Prime segment performance.
- Lead and develop a team of branch and relationship managers.
- Foster a culture of excellence, collaboration, and customer-centricity.

MIT VÁRUNK TŐLED?

Qualifications & Skills:

Bachelor’s degree in Finance, Economics, Business Administration (Master’s preferred).
Minimum 7–10 years of experience in Retail Banking, Wealth Management, or Affluent Segment.
Strong knowledge of financial products, investment solutions, and regulatory environment.
Proven leadership and strategic thinking skills.
Excellent communication, negotiation, and relationship management abilities.
Fluent in English and Hungarian.
Driving licence (frequent travel is a must in the position)

Key Competencies:

Strategic Vision
Customer Focus
Leadership & People Development
Analytical & Commercial Acumen
Innovation & Change Management

KPIs & Success Metrics:

1. Portfolio Growth:

Year-on-year increase in Prime Segment assets under management (AUM) and liabilities.

2. Revenue & Profitability:

Contribution of Prime Segment to Retail Banking revenue and net profit.

3. Customer Acquisition & Retention:

Number of new Prime clients acquired per quarter.
Retention rate of existing Prime clients.

4. Cross-Selling Ratio:

Average number of products per Prime client (investment, insurance, etc,).

5. Customer Satisfaction (NPS):

Net Promoter Score for Prime Segment.

6. Compliance & Risk Management:

Zero major compliance breaches in Prime Segment operations.

7. Team Performance:

Achievement of individual and team sales targets.

MIÉRT ÉRDEMES HOZZÁNK CSATLAKOZNI?

We take care of you – in every life event

Nationwide private health insurance coverage after the probationary period
Comprehensive illness, accident, and life insurance so you can feel secure
Employee support program – free, anonymous psychological, legal, and lifestyle counseling
Support for commuting to work within the legal framework, so that your days at the office start off comfortably

It's easier together – a strong community awaits

Mentoring program, women's community-building initiatives, and an active GenZ community where young talents can also have their voice heard
Volunteering opportunities to give back to others
Sports club, well-being room at the headquarters, and AYCM (All You Can Move) sports pass
Modern, creative offices and community spaces where work is a pleasure
Centrally located, easily accessible headquarters on Szabadság Square, which is a pleasure to visit

Extra benefits that sweeten your everyday life

Cafeteria – flexible fringe benefits tailored to your needs
Employee discounts at numerous service providers
Home office option in accordance with internal regulations
Renovated employee restaurant at our headquarters on Szabadság Square with a panoramic terrace, where lunch breaks are a real treat
Performance-based bonus that recognizes outstanding work
Extra annual leave for all our employees in addition to the statutory minimum
+1 day off for donating blood
Discounted employee loans for bigger plans

We support your professional development

Online language learning and professional trainings
Individual training opportunities, conference support
Online learning platform for professional and personal development
Talent program and leadership trainings to help you achieve your career goals

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