You lead the Account Management team responsible for developing and maintaining collaboration with our restaurant partners

You actively contribute to the development and implementation of the Account Management strategy

You continuously monitor and analyze the market, developing proposals for changes and implementing development tasks

You improve continuously the services provided to our partners by involving sister departments (logistics, marketing, legal, finance, product, customer service)

Through the Regional Account Managers, you plan and coordinate the work of the team while continuously improving efficiency

You provide professional support and internal training to the Account Management team

You design the Account Management metrics and reporting systems, then breaking them down into teams and areas

You set personal sales goals and plans within the team, and manage the performance appraisal processes of the team members

You collaborate with the Berlin regional headquarters to achieve international goals, implementing and sharing best practices

You manage partner communications in line with the quality, legal and content elements required by the company

You ensure a structured rule-based daily operation in the Account Management organization

You participate actively in the selection and onboarding processes of new team members, training and mentoring new colleagues

You contribute to the development of guidelines for marketing and advertising tasks and the definition of tasks to be carried out

This position reports directly to the Commercial Director