C.H. Robinson Hungária Szállítmányozási Kft. logo

Global Forwarding Agent - Air

Állás részletei

  • Cég neve

    C.H. Robinson Hungária Szállítmányozási Kft.

  • Munkavégzés helye

    2220 Vecsés, Lőrinci utca 59.

  • Egyéb juttatások

    • Cafeteria
    • Nyelvtanulás támogatása
    • Egészségbiztosítás
    • Élet- és balesetbiztosítás
  • Munka típusa

    • Teljes munkaidő
    • Alkalmazotti jogviszony
    • Általános munkarend
  • Biztosított eszközök

    • Laptop
    • Mobiltelefon
  • Elvárások

    • Angol középfok
    • 1-3 év tapasztalat
    • Középiskola
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Állás leírása

Responsibilities

Maintain Operational Excellence:
  • Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo. 
  • Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.
  • Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.

Facilitate Relationships:
  • Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.
  • Build great relationships with customers, responding timely and following up on issue resolution.
  • Provide reporting and documentation support to internal and external customers.
  • Participate in customer business reviews.
  • Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.

Requirements

  • +2 years of professional experience in Air Global Forwarding
  • Communicative English level
  • Excellent communication, prioritization, and multi-tasking skills
  • Proven track record of strong customer service skills, interacting with customers and being client focused
  • Excellent follow up with customers and the network
  • Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
  • High level of attention to detail
  • Ability to work in a fast-paced and deadline-driven environment
  • Proficient in Microsoft Office Suite of programs

What we offer

  • A fun, positive and open environment which encourages thinking outside the box
  • Opportunities for professional development and advancement
  • Benefits package which includes: life insurance, healthcare plan, Cafeteria plan, unlimited access to training platform Percipio and GoFluent.

Workplace extras

  • Free coffee, soft drinks

Company info

We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next Global Forwarding Agent - Air. Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent - Air, you will be your customers’ primary contact responsible for managing and operating the shipment lifecycle of their global freight.  

A successful Global Forwarding Agent - Air thrives in a lightning-fast environment, finding swift resolutions to transportation and documentation problems. You’ll be very hands-on with your customers, working closely with them from the start of the shipment process. We offer a dynamic, industry-leading training program that jumpstarts your knowledge of C.H. Robinson and our systems and processes.  You will come out of this experience ready to be part of a high-performing team. Our successful Global Forwarding Agents - Air go on to expand their careers with C.H. Robinson in Operations, Sales, or Account Management.

If this all sounds good, let’s talk more about what you’ll be working on.

How to apply

After clicking the "Apply" button don't forget to add your CV in English or Hungarian. 

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