German Speaking Technical Support Specialist

Jelentkezem

Cég neve

Grafton Recruitment
Munkavégzés helye

Budapest

Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Általános munkarend
Elvárások
- Angol felsőfok és
- Német felsőfok
- Pályakezdő/friss diplomás
- Középiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

A hirdetés adatait sikeresen elküldte az email címére.

Responsibilities

What You Will Do
- Take ownership of customer issues from first contact to resolution.
- Diagnose, troubleshoot, and identify solutions for hardware and software‑related problems.
- Provide frontline support via phone, chat, and email.
- Assist customers with product usage, features, and order‑related inquiries.
- Escalate complex cases to internal teams using defined procedures..
- Ensure compliance with data protection and security guidelines.

Requirements

What You Bring
- Solid understanding of Microsoft Office tools.
- Strong interest in electronics and smart consumer devices.
- Experience in hardware/software troubleshooting.
- Strong problem‑solving and analytical abilities.
Languages
Excellent command of German and English (spoken & written).

What we offer

What We Offer
- A dynamic, international work environment.
- Professional training and growth opportunities.
- The chance to work with innovative, eco‑friendly power solutions.
If you're enthusiastic about technology and enjoy helping customers, we'd love to hear from you.
Apply today and join a team that supports the future of sustainable energy.

Company info

Are you passionate about technology, problem‑solving, and helping customers?

Our partner - a market‑leading provider of innovative smart energy and power solutions - is looking for a Technical Support Specialist to strengthen their growing support team in Budapest (on‑site).

In this role, you will support customers who use advanced portable power stations, solar solutions, and smart home energy devices. If you enjoy understanding how technology works and love assisting people, this role is a great match for you.