German Speaking Customer Service Intern - diákmunka

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Mind-Diák Szövetkezet
Munkavégzés helye

Hibrid • Budapest XIII.
Fizetés

Br. 2 295 Ft/óra bér

Számolja ki a nettó fizetést bérkalkulátorunkkal! Bérkalkulátor

Munkaidő, foglalkoztatás jellege
- Diákmunka
- Részmunkaidő
- Általános munkarend
Elvárások
- Angol középfok és
- Német felsőfok
- Nem kell tapasztalat
- Általános iskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

A hirdetés adatait sikeresen elküldte az email címére.

Feladatok

Develop a strong understanding of GBS Europe business processes and systems to enable efficient support
Support interactions with Business to Business (B2B) and Business to Consumer (B2C) customers, intermediaries and fuel card customers
Handle customer contacts across multiple channels including phone, email, fax and written communications
Ensure timely and accurate data entry, storage, retrieval, archiving, maintenance and updates while maintaining data security
Monitor and manage performance against key performance indicators (KPIs) such as customer satisfaction, service level compliance and transactional accuracy
Support teams in the correct and effective use of all information technology systems
Identify efficiency and optimization opportunities that drive continuous improvement and operational excellence
Promote and support a culture of continuous improvement
Comply with BP HSSE policies as outlined in the BP employee handbook
Adhere to tasks, standards and requirements defined in the GBS Europe Quality Management System (QMS)

Elvárások

Ongoing studies and active Hungarian student status for at least 6 more months
Pursuing a bachelor’s or master's degree - already completed your first year at university
Intermediate English and advanced German knowledge both written and verbal
Proficiency in MS Office applications (Excel, Word)
Ability to keep deadlines whilst under pressure without compromising accuracy
Munkaidő:
Long-term development opportunity
Be able to invest at least 20-25 working hours per week according to agreed schedule

Amit kínálunk

2295 Ft/hour in gross
A company culture where they respect their diverse and unified teams, where they are proud of their achievements and where fun and the mindset of giving back to our environment are highly valued
Possibility to join their social communities and networks
Chill-out and collaboration spaces in a modern office environment
Learning and development opportunities to shape and advance your career path
Opportunity to work partly from home
Company laptop

Céginformáció

BP is a global energy business involved in every aspect of the energy system. They are working towards delivering light, heat and mobility to millions of people, every day. They are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. They have a real contribution to make to the world’s ambition of a low carbon future. In Hungary, they operate bp’s Global Business Services organization.

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