Front Office Supervisor

Jelentkezem

Cég neve

Long Bridge Dessewffy utca Kft.
Munkavégzés helye

1066 Budapest, Dessewffy utca 7-11.

Nézze meg a jelentkezők átlag bérigényét!

Ft/hó Megnézem

Egyéb juttatások
- Cafeteria
- Szakmai tréningek
Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- 2 műszak
Elvárások
- Angol felsőfok
- 3-5 év tapasztalat
- Felsőoktatási szakképzés

Állás elmentve

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A hirdetés adatait sikeresen elküldte az email címére.

Responsibilities

As a Front Office Supervisor you will assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Office Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

Supervise the efficient operations including reception and f&b procedures
Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved
Demonstrate a high level of customer service at all times
Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork
Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards
Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Follow and adhere to company brand standards
Assist other departments wherever necessary and maintain good working relationships with Team Members

Requirements

Front Office Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous experience in a customer-focused industry
Previous experience in the hotel industry
Desire to progress within the Hospitality industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous supervisory experience

What we offer

Our team members can enjoy:

Global travel opportunities with our GO Hilton program
Cafeteria benefits
Free of charge catering
Opportunities for professional development with training programs
Career growth opportunities

Workplace extras

Canteen
Shower
Corporate events
Bicycle storage
Parking
Free lunch

Company info

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!