Front Office Agent (H/F)

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Hotel Schweizerhof
Munkavégzés helye

Zermatt, 3920, Mitarbeiterbüro Bahnhofstrasse 5

Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmi munka
- Általános munkarend
Elvárások
- Angol középfok és
- Német középfok
- 1-3 év tapasztalat
- Középiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

Main Tasks

Handling correspondence and taking reservations in German, English, and French
Check-in / Check-out of our demanding guests
Preparing various billing statements
Managing restaurant and massage reservations
Providing daily support to the concierge/front desk area.

Requirements

Your profile

Experience at the front desk of a similar establishment or in direct guest contact
Commercial training at a reception desk, in the tourism industry, or a degree from a hotel management school
Very good German and English skills; French and Italian are an advantage
Knowledge of the Protel-Air reservation system is desirable
Team spirit and commitment
A flexible and resilient personality with excellent manners
Ability to stay organized and remain calm even in hectic situations
Guest-oriented mindset and independent working style

What we offer

Benefits

An interesting and varied work environment
An open and dynamic organizational structure with modern employment conditions
A team-oriented leadership style with room for ideas and creativity
Development and further training opportunities
An attractive location in the heart of Zermatt.

Company info

As part of Michel Reybier Hospitality, the Schweizerhof Zermatt is one of the pioneers of a different vision of hospitality, marking the beginning of a completely new story. An avant-garde concept in the renowned mountain resort of Zermatt, nestled in the Swiss Alps. From old to new… The Schweizerhof Zermatt, a member of Small Luxury Hotels of the World, now stands as an exquisite mountain hotel with 95 rooms, representing a modern, contemporary lifestyle – Urban Deluxe Skiing par excellence. Only the Matterhorn remains unchanged, rising proudly to 4,478 meters…

The F&B offering includes La Muña (Peruvian-Japanese fusion cuisine), Schweizerhof KITCHEN (barbecue, pizza, and international dishes), The Cheese Factory (traditional Swiss cheese specialties), a spacious smoking lounge, and a cocktail bar. Guests are also delighted by the extensive spa and enjoy personalized services such as the Kids Club and the in-house ski rental service.

Working at Hotel Schweizerhof Zermatt

Working in one of the most legendary mountain destinations in the world? Surrounded by sports, nature, and relaxation, you'll create memories that last a lifetime. At the Schweizerhof Zermatt, you'll not only work in an innovative, modern design & lifestyle hotel, but also benefit from numerous advantages within and around the hotel. Become part of the Schweizerhof family and help us write the next chapter of this iconic hotel's story.

In our hotel, you can expect an international working environment, where you can build valuable connections and benefit from the Michel Reybier Hospitality network as a whole.

Unconventional. Different. Smart. Surprising. Vibrant.
That's what defines the new, unique Schweizerhof Zermatt!
Be part of it!