Állás részletei
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Cég neve
DHL Globál Szállítmányozási Korlátolt
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Munkavégzés helye
Hibrid • Budapest Ferenc Liszt International Airport - Budapest, 1185 -
Fizetés
Bónusz -
Nézze meg a jelentkezők átlag bérigényét!
Ft/hó Megnézem -
Egyéb juttatások
- Cafeteria
- Szakmai tréningek
- Munkába járás támogatás
- Egészségbiztosítás
- Sport támogatás
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Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Általános munkarend
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Biztosított eszközök
- Laptop
- Monitor (1 db)
- Headset
- Mobiltelefon
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Elvárások
- Angol középfok
- 1-3 év tapasztalat
- Középiskola
Kis türelmet...
Állás elmentve
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Állás leírása
Responsibilities
- manage client communications and process orders,
- organize, book, and track shipments,
- proactively update clients on shipment status and resolve issues swiftly,
- handle invoicing,
- answer client inquiries and requests,
- take action in case of potential or already occurring problems to solve or escalate problem,
- address and resolve customer complaints, ensuring satisfaction,
- maintain compliance with KPIs, SOPs, and regulations,
- manage and send customer reports,
- complete administrative tasks.
Requirements
- Min. 1-3 years of Experience in a similar field (ocean or air transport)
- Education: Higher or secondary specialized education preferred but not a must.
Preferred qualification: Knowledge of freight forwarding, logistics, foreign trade.
Preferred special professional skills: Knowledge of sea/ocean or air transport - Language knowledge: Active knowledge of the English language at least at an intermediate level
- Technical skills: MS Office user-level knowledge is a must; strong Excel knowledge is preferred
Nice-to-have
- Business system (CargoWise/TMS) knowledge is an advantage
What we offer
- As part of a global company at DHL, and of a continuously growing organization in our GSC Budapest center, you will work in a multinational environment, and have endless opportunities for professional development and career progression
- Monthly bonuses – based on achievable KPIs
- Extensive cafeteria package
- Laptop, mobile, and technical equipment for home office
- Travel allowance for MÁV and BKK passes,
and for commuting by car from outside and within Budapest - Financial support for special life situations - wedding, child birth, funeral
- Referral bonus
- Long service award - starting at 3 years of seniority
- Extra paid time off for your birthday
- We are an AYCM sport pass partner
- Extended medical check
- Group insurance
- Gaming room and massage chair in the office, if you need to switch off during your break time
- Regular company events in the form of yearly company days, team buildings, family day, CSR actions
- Wellbeing initiatives supporting the work-life balance and the physical and mental health of our colleagues
- Personalized learning & career platform for your professional development to help you achieve your next career goal with us
Workplace extras
- Corporate events
- Massage
- Play corner
Company info
DHL Global Forwarding is one of the world’s leading logistics providers, providing air and ocean freight forwarding services. At GSC (Global Service Center), as the captive Shared Service Provider for DHL Global Forwarding and DHL Freight, we are proud to have nearly 5.000 colleagues across six service delivery centers on a mission to deliver best-in-class business through 12 service lines. Day by day we strive to create a great employee experience, we are proud to be awarded as a Great Place to Work.
How to apply
If this job advertisement has caught your interest, please click the Apply button.
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Egyéb adatok és információk
Értékelések a(z) DHL Globál Szállítmányozási Korlátolt Felelősségű Társaság cégről
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